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Let our industry specialists listen to your aspirations and present your story to the most esteemed organisations in the UK, as we collaborate to write the next chapter of your successful career.

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Accounting & Finance Explore your full potential with roles where you're more than just a number. Legal Take your pick from the UK's most highly recognised in-house and legal firm roles. Procurement & Supply Chain Explore the specialist roles we recruit or speak to one of our industry experts. Technology Level up your career by working on the latest tech and the UK's most cutting edge projects. Banking & Financial Services Let us help match you with roles at the most coveted organisations. Risk, Compliance & Financial Crime Explore opportunities at the most dynamic financial services organisations in the UK. Human Resources Secure a role where you're empowered to help people be the best they can be. Sales & Commercial Discover roles that match your unique talents and ambitions. Business Support Connect with employers where your administration skills are seen and valued.  Projects, Change & Transformation Drive innovation and steer change with roles at the forefront of business transformation.
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Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

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Career advice Get insights to elevate your professional story. Submit your CV Let us help you write the next chapter in your career. Tell us you story today. Refer a friend Refer your friend, and be rewarded. Salary calculator Benchmark your salary and explore hiring trends in your industry. International career management Your career has no borders. Learn how you can take your talents to the world.
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Services

The UK's leading employers trust us to deliver fast, efficient talent solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

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Insights

Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.

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E-guides & whitepapers Get access to the latest expert research, reports and insights. Career advice Learn ways to take the next step in your career. Podcasts Access our podcast series to hear the latest ideas from business leaders and recruitment experts in the UK. Hiring advice Resources and advice to get the best out of your workforce. Webinars Watch workforce leaders and Robert Walters experts exchange ideas and reveal new trends. Salary guide Get the most comprehensive overview of salaries and hiring trends in your industry from the Robert Walters Salary Survey.
Hiring Advice Five ways to attract top talent
Hiring Advice Maximising the value of contractors
Hiring Advice Building an effective mentoring programme
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About Robert Walters UK

Since our establishment in 1985, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

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Our story Learn more about our history and who we are. Partnerships & accreditations Partnerships with purpose. Learn more about the people and organisations we partner with. Our candidate & client stories Read more on how we champion the stories of our candidates and clients. ESG & corporate responsibility Making a difference through our ESG and Corporate Responsibility programme. Media enquiries Journalists and other members of the media can contact our press team with enquiries relating to Robert Walters or recruitment market trends. Equity, Diversity & Inclusion Our company's culture is important to us. Learn how our workplace promotes inclusion, diversity and respect for all. Investors Access the latest investor news from Robert Walters.

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Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters UK

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Contact Us

Truly global and proudly local, our story starts in London in 1985, with our UK operation now based in 7 locations across the country.

Get in touch
Register your CV Looking to hire
Jobs

Let our industry specialists listen to your aspirations and present your story to the most esteemed organisations in the UK, as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Career Advice How to resign professionally
Career Advice Six signs it's time to change jobs
Career Advice 7 killer interview questions to prepare for
Services

The UK's leading employers trust us to deliver fast, efficient talent solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
Insights

Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.

See all resources
Hiring Advice Five ways to attract top talent
Hiring Advice Maximising the value of contractors
Hiring Advice Building an effective mentoring programme
About Robert Walters UK

Since our establishment in 1985, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters UK

Learn more
Contact Us

Truly global and proudly local, our story starts in London in 1985, with our UK operation now based in 7 locations across the country.

Get in touch
Register your CV Looking to hire

Managed Service Provider

Maximising potential across the full lifecycle of non-permanent resources.

What is MSP?

Our Managed Service Provider (MSP) solution manages the entire process of attracting, recruiting, and managing your non-permanent workforce. It not only delivers the best non-permanent talent into your organisation but also ensures regulatory compliance and manages the payment of workers and suppliers. This includes: 

  • Contractor sourcing and selection 
  • Vendor management 
  • Time capture 
  • Payrolling and consolidated invoicing 
  • Onboarding, offboarding and extensions 
  • Our route classification tool that makes recommendations on the best talent route based on compliance, availability, skill-matching, and cost. 
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Our track record

  • 43,000

    Professionals we help start their next chapter

  • 11,000

    Organisations who we help acquire talent

  • 28

    Years of delivering outsourcing solutions to clients worldwide

  • 60

    Countries where we deliver outsourcing services

How it works

Acting as an extension of your resourcing function, we implement streamlined processes, supported by leading technologies. We quickly engage contingent talent through a low-risk, cost-efficient and experience-focused recruitment process.  
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Key benefits

  • Improved workforce visibility 
  • Cost control, avoidance and savings  
  • Process compliance and risk mitigation 
  • Scalability in meeting resourcing demands 
  • Greater access to non-permanent talent 
  • Increase the diversity of your workforce
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An award-winning service

Case Study

Streamlining Contingent Hiring for a Global Financial Services Leader

 

Our client, a renowned global financial services organisation with a rich history spanning over 200 years, first sought our talent solutions expertise back in 2014. Over the past decade, we have partnered with them as their trusted Management Service Provider (MSP), supporting their talent strategy across EMEA. 

Today, our direct hiring team plays a pivotal role in powering our client's contingent hires in the UK, Ireland, and Luxembourg. 
Read the full story

What makes our contingent workforce management solutions different?
 

Powered by data

We make data-driven decisions to optimise your hiring processes and deliver the talent you need effectively and efficiently. The key to operational excellence is accurate data, but many businesses struggle to produce consistent metrics and up-to-date market insight. That’s where RWInsights comes in. 

RWInsights is our cloud-based platform powered by 100+ data sources and a global team of data scientists who are experts in talent analytics, and the economic and demographic factors that influence talent. It gives you access to an always-on, personalised talent analytics platform to build a truly data-led approach to managing your non-permanent workforce. 
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Enabled by tech

RWLaunch is our Vendor Management System (VMS) technology, underpinning every aspect of MSP delivery. It enables us to manage the full procure-to-pay process and sits as part of our wider RWConnect technology stack with integrations into our sourcing and finance infrastructure. 

You can use our best-in-class tech as a complete CWS platform, or it can seamlessly integrate with your tech stack. We also partner with the leading VMS providers and our tech agonistic approach means we will always work with you to implement the solution that works best for your organisation. We are constantly innovating and improving our tech to meet your future hiring needs. So you can stay ahead of the market without constantly upgrading your own systems.  
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Delivered by experts

Our business is built on providing the expertise to solve your toughest resourcing and talent management challenges. We have talent solutions specialists at every stage of the non-permanent management lifecycle - from finding the talent you need to rigorous process compliance and vendor performance management. Our teams will get to know you, champion your organisation’s story, and connect you to professionals who can transform your business.  

We have strong in-built capability for skills-first, diversity and environmental, social & governance (ESG) hiring needs. Our powerful combination of talent marketers and sourcing partners can help you explore and develop more diverse talent pools. Our experts in selection ensure a fair and meritocratic process every time. Whatever your challenges, we provide practical solutions and operational excellence at scale and speed, flexing the size and make-up of our team to match your requirements. 
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Meet our expert contingent workforce solutions team

Jessica Holt

Jessica Holt

Managing Director of Consultancy

With over 20 years of experience, Jessica joined us in 2021 to establish our Consultancy function and consolidate our Employed Consultant Model.

Kristen Buckheit

Kristen Buckheit

Managing Director, EMEA

Kristen creates and implements strategic initiatives for our business and clients, empowering our internal teams to provide industry-leading client experience.

Kristin Thomas

Kristin Thomas

President, North America

Kristin is accountable for driving new business development, empowering talent, developing trusted and diverse client partnerships, and providing best-in-class delivery.

Hazel Lancashire

Hazel Lancashire

Managing Director, APAC

Hazel is responsible for the strategic direction of our APAC Outsourcing business, with absolute focus on exemplary service delivery to our partners and streamlining business operations.

 

Our other services

  • Project RPO

    Delivering short-term goals on full-time roles.

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  • Recruit, Train, Deploy

    Build tech talent, enhance diversity and bridge skill gaps.

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  • Modular RPO

    Offers tailored support for recruitment components.

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  • Full RPO

    Maximising your potential across the entire hiring lifecycle.

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Contact us to discuss your contingent workforce needs

 

 

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