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Business support
As a trusted business support recruitment agency in the UK, we partner with organisations to deliver outstanding administrative and secretarial talent, ensuring your teams operate efficiently and effectively.
The professionals who keep your organisation running smoothly.
There’s a lot more to business support and secretarial professionals than meets the eye. Behind the calendar invites, scheduling, and office administration, these individuals are the glue that holds organisations together.
At Robert Walters, we understand the value these professionals bring to your organisation. Our specialist team, including several ex-business support professionals, ensures we can identify and connect you with exceptional talent who will keep your operations running seamlessly and efficiently.
Trusted by over 11,000+ organisations
The roles we specialise in
Secure top talent for your next hire
Let us connect you with the talent that can take your business forward.Meet your business support experts
Dominic Horne
Business Support, London
Dominic is a Senior Manager at Robert Walters with over 10 years’ experience, specialising in recruiting business support professionals within the London market.
Dawn May
Business Support, Birmingham
Dawn has been with Robert Walters since 2015, managing teams of specialist consultants across Part Qualified Finance, HR, Technology and Public Sector.
Our track record
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43,000
Professionals we help start their next chapter
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11,000
Organisations who we help acquire talent
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85%
Of professionals refer us to a friend
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90%
Of organisations recruit more than one role through us
Contact us to discuss your recruitment needs
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Read what our clients' and candidates have to say.
250+ permanent and contract roles needed for a large-scale migration
"The key accounts delivery team at Robert Walters have performed fantastically during the Burberry project, securing a total of 75% of all vendor placements to date. They have also had the best conversion ratio from a candidate submission to interview request point of view, and can be relied on to provide quality candidates with niche skills quickly (normally less than 48 hours). Aside from great metrics they have also added value, providing additional ad hoc information and market mapping when the business have required it."
Sam Lea-Wilson
Burburry
Resourcing Lead
Client
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How does your agency source candidates for business support roles?
Our business support recruitment agency employs a strategic approach to source top candidates for various business support roles. We utilise our comprehensive database, advertise on leading job boards, receive candidate referrals, and engage in industry-specific networking events.
Across the UK, we have business support recruitment agencies in London, Birmingham and Milton Keynes.
For challenging roles, we provide talent mapping and premium advertising services to ensure we find the right fit for your organisation. -
What is your process for vetting and screening potential candidates?
Our evaluation process is tailored to match candidates with their ideal roles in the business support sector. It begins with a preliminary screening call by our skilled business support recruitment consultants, followed by an in-depth interview to understand the candidate's experiences, motivations, and career aspirations. We anonymise resumes to avoid unconscious bias, focusing on the skills and abilities of the candidates.
Our screening process may involve aptitude, behavioral, and technical assessments, customised through various testing platforms to meet the specific needs of the business support market. -
What distinguishes your recruitment agency in its service to the human resources industry?
As one of the leading business support recruitment agencies, we distinguish ourselves through our specialised knowledge and comprehensive local market insights. Our recruiters are experts in their field, supported by in-house market intelligence and cutting-edge recruitment technology.
Unlike other business support recruitment companies, we operate collaboratively, sharing the rewards of each assignment and providing full access to our global candidate network. This ensures that our clients benefit from the most comprehensive service available in the business support recruitment landscape. -
Can you provide advice on market trends and salary benchmarks?
Absolutely, our extensive experience in business support recruitment means we have detailed data and insights on market trends and salary benchmarks. This information helps you make informed decisions regarding your recruitment strategy.
You can request a copy of our free Salary Survey guide for the UK to receive industry-specific insights. For tailored guidance, our in-house market intelligence team offers a salary benchmarking service, providing unbiased data to support your attraction and retention strategy, ensuring you remain competitive in the business support recruitment market.
Salary Survey 2026
If you're growing your team or simply need to retain the talent you have, the Salary Survey guides you with the insights you need to have the right team in place to keep your business moving.