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Services

The UK's leading employers trust us to deliver fast, efficient talent solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
About Robert Walters UK

Since our establishment in 1985, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

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Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters UK

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Resource Augmentation

Consultants on demand for agile talent solutions.

What is Resource Augmentation?

Expert consultants employed by us, deployed to you. 

Resource Augmentation is a flexible borrow, build, and buy solution for all kinds of specific talent challenges. Balancing all the benefits of external consultants, contractors and permanent hires, Resource Augmentation helps you to expand your options and deliver your business goals.  

It could be that you need to reduce your contractor costs or reduce the legislative risk of long-term reliance on contract staff. Maybe you need to hire someone permanent but can’t add headcount right now. It could be that you want to create a more diverse team or foster a more inclusive environment. Or perhaps you want to outsource the training and development of a key talent pipeline.  

By embedding our expert consultants into your teams, you can overcome any or all of these hurdles, expanding your options to ramp up and down as you need. Our on-demand consultants are available at all levels of experience, covering expertise as diverse as technology, finance, admin, recruitment, and a range of technical disciplines. They work for us. They are trained, managed, and mentored by us. They are more cost-effective than contractors, and more flexible than a team of Big 4 consultants. And if you want to hire them permanently at some point, we’ll manage the transition seamlessly.

Our track record

  • 43,000

    Professionals we help start their next chapter

  • 11,000

    Organisations who we help acquire talent

  • 28

    Years of delivering outsourcing solutions to clients worldwide

  • 60

    Countries where we deliver outsourcing services

How it works

Our Resource Augmentation service offers the swift delivery of fully vetted, highly skilled, and experienced consultants, employed by us, and deployed to you on a contingent basis. 

Our highly experienced consultants are empowered with accredited training aligned to your industry, are fully-vetted and available for mid-to-long-term assignments, so they can bring real, concentrated value to any project. 

As our pool of consultants are employed with Robert Walters on a permanent basis, we take on all compliance risk, including co-employment and IR35, for complete peace of mind. In addition, you will benefit from the option to trial talent before making a permanent hire.

Key benefits

  • Save up to 15% compared to hiring contractors 
  • A hassle-free and flexible way to ramp your talent requirements up or down 
  • Consultants are available for placements of six months or longer 
  • Mitigation against IR35/Agency Workers Regulations (AWR)/co-employment legislation risk 
  • Single channel through services procurement/SOW or MSP 
  • Consultant objectives can be aligned with bonus payments

An award-winning service

Case Study

Delivering contingent workforce cost savings with Resource Augmentation

 

Our client is one of the UK’s leading global financial services and asset management groups. Headquartered in London, their expansive experience manages over £1.2 trillion in total assets and benefits over 10 million customers in-region and beyond, supported by almost 12,000 employees.

Learn more about how our Resource Augmentation solution has been instrumental to  significant cost savings and efficiency gains for the client, all while delivering great talent to their business just 72 hours after going live.

Consultancy Townhall 2024

 

Every year, we gather our consultants together for a summer town hall and awards event, providing valuable networking opportunities, educational sessions, and a chance to celebrate our consultants' achievements. This event highlights the commitment, talent, and teamwork of our consultant community, and offers us an opportunity to acknowledge and applaud their accomplishments with an awards ceremony.

Watch the 2024 highlights

 

 

What makes our contingent workforce management solutions different?
 

Powered by data

We make data-driven decisions to optimise your hiring processes and deliver the talent you need effectively and efficiently. The key to operational excellence is accurate data, but many businesses struggle to produce consistent metrics and up-to-date market insight. That’s where RWInsights comes in. 

RWInsights is our cloud-based platform powered by 100+ data sources and a global team of data scientists who are experts in talent analytics, and the economic and demographic factors that influence talent. It gives you access to an always-on, personalised talent analytics platform to build a truly data-led approach to managing your non-permanent workforce. 

Enabled by tech

RWLaunch is our Vendor Management System (VMS) technology, underpinning every aspect of MSP delivery. It enables us to manage the full procure-to-pay process and sits as part of our wider RWConnect technology stack with integrations into our sourcing and finance infrastructure. 

You can use our best-in-class tech as a complete CWS platform, or it can seamlessly integrate with your tech stack. We also partner with the leading VMS providers and our tech agonistic approach means we will always work with you to implement the solution that works best for your organisation. We are constantly innovating and improving our tech to meet your future hiring needs. So you can stay ahead of the market without constantly upgrading your own systems.  

Delivered by experts

Our business is built on providing the expertise to solve your toughest resourcing and talent management challenges. We have talent solutions specialists at every stage of the non-permanent management lifecycle - from finding the talent you need to rigorous process compliance and vendor performance management. Our teams will get to know you, champion your organisation’s story, and connect you to professionals who can transform your business.  

We have strong in-built capability for skills-first, diversity and environmental, social & governance (ESG) hiring needs. Our powerful combination of talent marketers and sourcing partners can help you explore and develop more diverse talent pools. Our experts in selection ensure a fair and meritocratic process every time. Whatever your challenges, we provide practical solutions and operational excellence at scale and speed, flexing the size and make-up of our team to match your requirements. 

Meet our expert contingent workforce solutions team

Jessica  Holt

Jessica Holt

Managing Director of Consultancy

With over 20 years of experience, Jessica joined us in 2021 to establish our Consultancy function and consolidate our Employed Consultant Model.

Kristen  Buckheit

Kristen Buckheit

Managing Director, EMEA

Kristen creates and implements strategic initiatives for our business and clients, empowering our internal teams to provide industry-leading client experience.

Kristin  Thomas

Kristin Thomas

President, North America

Kristin is accountable for driving new business development, empowering talent, developing trusted and diverse client partnerships, and providing best-in-class delivery.

Hazel  Lancashire

Hazel Lancashire

Managing Director, APAC

Hazel is responsible for the strategic direction of our APAC Outsourcing business, with absolute focus on exemplary service delivery to our partners and streamlining business operations.

 

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Contact us to discuss your contingent workforce needs

 

 

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