Inside Sales Representative

Inside Sales Representative Location: Eccles - fully office based Salary: £30,000–£40,000 DOE + 5–10% of base salary Contact: Perm Hours: Mon-Fri (Full Time)

We’re working with a well-established business in Eccles that is looking for an Inside Sales Representative to join its EMEA commercial team. This is a varied role where you’ll be responsible for managing inbound enquiries, qualifying new leads, supporting customers and working closely with the wider sales team to identify new commercial opportunities.

Job Spec:

• Responding to inbound sales enquiries from the website, marketing campaigns, trade shows and other lead-generation channels
• Qualifying new leads by understanding customer requirements, applications, volumes and timescales
• Following up with prospective customers and keeping lead activity up to date on the CRM
• Building and maintaining strong customer relationships
• Coordinating customer sample requests from initial enquiry through to delivery
• Working closely with internal teams to ensure customer requests are handled efficiently
• Tracking sample deliveries and following up with customers to gather feedback
• Identifying potential new commercial opportunities
• Acting as the first point of contact for general customer enquiries
• Providing customers with product information, documentation and availability details
• Supporting the sales team with quotes, CRM updates, pricing, opportunity tracking and reporting
• Preparing reports, presentations and dashboards for management
• Maintaining accurate customer and opportunity records
• Supporting marketing and sales campaigns
• Identifying opportunities to improve processes and the customer experience

Person Spec:

• 2–5 years’ experience in inside sales, customer service, sales administration or commercial support
• Excellent written and verbal communication skills
• Strong organisational skills and excellent attention to detail
• A customer-focused approach with a genuine interest in building relationships
• Experience managing multiple priorities and working to deadlines
• Confident using Microsoft Office, particularly Excel, Outlook, PowerPoint and Teams
• Experience using a CRM system such as Salesforce, Dynamics, HubSpot or similar
• Comfortable working collaboratively with different internal teams
• Previous B2B or commercial experience would be beneficial
• A proactive approach with the ability to spot opportunities and follow things through

If you’re interested in the role, then please apply below with your most up to date CV.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates