Regulatory Compliance Manager

Leadership and Representation:

• Act as a deputy for senior leadership when required, including participation in executive committees and other key forums.
• Serve as the deputy chair for internal compliance committees.
• Undertake occasional non-routine tasks, such as investigations, as needed.

Regulatory Advisory:

• Lead the regulatory advisory function (excluding Financial Crime and Data Privacy).
• Provide subject matter expertise on regulatory matters, with knowledge of relevant authorities and frameworks (e.g., Bank of England/PRA).
• Maintain familiarity with Financial Crime topics to act as a deputy for relevant team members when necessary.
• Oversee the regulatory advice tracker to ensure timely delivery of advice, closure of actions, production of management information (MI), and identification of trends or risks.
• Manage the horizon scanning process to identify and assess changes in the external regulatory environment.
• Ensure timely submission of regulatory reports by overseeing processes and engaging with report owners.
• Prepare MI and updates for committees, presenting content when required.
• Collaborate with colleagues to ensure controls owned by Compliance are robust, up-to-date, and maintained through risk assessments.
• Lead responses to requests from group functions, regulators, or external auditors, ensuring timely communication and delivery.
• Contribute to annual training plans and deliver allocated training sessions.

Compliance Monitoring Plan (CMP):

• Develop, maintain, and execute a risk-based Compliance Monitoring Programme (CMP).
• Create a proportionate Risk Universe to underpin the CMP with input from compliance teams and business subject matter experts.
• Collaborate with stakeholders to draft and refine the CMP, ensuring alignment across departments.
• Refresh the CMP semi-annually and present updates to relevant committees for approval.
• Deliver monitoring reviews within expected standards while escalating issues promptly.
• Maintain an action tracker for CMP activities, providing accurate reporting and insights into root causes.
• Conduct quality assurance on monitoring activities to uphold high standards and identify areas for improvement or training needs.
• Perform individual monitoring reviews as part of the CMP delivery process.

Internal Control Testing:

• Oversee internal control testing processes managed by team members to ensure timely delivery and adherence to standards.
• Provide guidance, support, and escalation channels for team members involved in internal control testing activities.

People Management:

• Promote organizational values and act as an ambassador for the department and broader organization.
• Manage direct reports effectively by setting clear objectives, conducting regular performance assessments, and supporting professional development plans.
• Build strong relationships across all levels of the organization, including senior management, group colleagues, and regulators.

Skills & Knowledge Requirements:

• Relevant professional qualifications (e.g., ICA Risk & Governance Diploma or equivalent).
• Degree-level education preferred.
• Extensive experience (10+ years) in financial services compliance roles, including advisory and monitoring functions within banking environments.
• Strong understanding of retail and corporate sectors, products, distribution channels, and compliance applications in these areas.
• Proven ability to liaise with regulators effectively, particularly supervisory teams.
• Demonstrated stakeholder relationship management skills across junior to senior levels within organizations.
• Ability to make informed decisions that balance risk considerations with commercial objectives.