AI in Action: E12 Rebecca Ricketts - From managing change to living in continuous change

Welcome to this episode of the AI in Action mini-series, part of the Powering Potential with Robert Walters podcast. Hosted by Tom Lakin, Global Head of Future of Work, and Faye Walshe, Director of Innovation & AI, Rebecca Ricketts, Director of Strategy, Transformation and People Experience at Clyde & Co, shares her experience of leading transformation and navigating continuous change across complex organisations.

Rebecca explores how the nature of transformation is changing, from individual programmes to a continuous operating environment. She discusses the importance of balancing innovation with quality, trust and expertise, why AI should be viewed as work transformation rather than simply technology transformation, and why simplification should come before automation. She also explores the evolving role of HR, leadership through uncertainty, and the skills organisations will need as work continues to change.

Listen to the full episode to discover how organisations can navigate continuous change, rethink how work gets done and build the capability to evolve while keeping people and expertise at the heart of transformation.