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Consistent reporting across a complex multi-workstream programme

Introduction

We established PMO support to a financial services organisation running a multi-workstream change programme. We brought consistency and efficiency to stakeholder reporting. 

The challenge

The organisation was managing a programme spanning several workstreams but lacked a consistent approach to keeping stakeholders informed. Updates were gathered inconsistently, making it difficult to maintain a clear view of progress. This increased the time spent reconciling information ahead of each reporting cycle. 

The solution

We established structured PMO support, collecting weekly updates, maintaining RAID items, and producing consolidated status reports using standard templates. This gave stakeholders a reliable, consistent view of progress across all workstreams without placing additional burden on individual teams. 

The benefit delivered

Reporting became consistent across all workstreams, improving the quality and reliability of stakeholder communication. Time spent on information reconciliation was reduced by 10%.

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