Learning and Development Manager

Are you passionate about driving workforce development and creating impactful learning experiences? We are recruiting for a Learning and Development Manager to join an organisation that works to improve lives and tackle social problems across England and Wales. This is an exciting opportunity to lead the design, delivery, and governance of high-quality learning pathways that empower professionals to make a difference in people’s lives.

As the Learning and Development Manager, you will play a pivotal role in shaping the future of workforce training within this innovative programme. Reporting to the Head of Workforce & Engagement, you will provide senior professional leadership for learning systems, quality assurance, and accredited provision. You’ll ensure that onboarding, e-learning, and qualifications remain robust, well-governed, and aligned with national priorities.

Key responsibilities include:

• Acting as the internal professional lead for learning and capability building.
• Leading the development and delivery of learning approaches aligned with service quality and workforce priorities.
• Overseeing governance arrangements, quality frameworks, and compliance with external standards.
• Managing relationships with awarding bodies, regulators, and quality assurance partners.
• Establishing internal quality assurance processes such as assessment design, moderation, and standardisation.
• Optimising the use of the Learning Management System (LMS) to support learner journeys and reporting.
• Developing long-term delivery models that balance educational integrity with organisational sustainability.

About You

The ideal Learning and Development Manager will have:

• Senior experience delivering or overseeing accredited learning or training provision at scale.
• Proven expertise in governance, quality assurance, and compliance within regulated contexts.
• Strong knowledge of adult learning principles, curriculum design, assessment methods, and digital learning systems.
• Experience working with awarding bodies or external quality assurance frameworks.
• Excellent stakeholder management skills and a provider-minded approach to balancing educational integrity with business sustainability.

Desirable skills include:

• Experience setting up or managing accredited qualifications (e.g., Level 4 or equivalent).
• Expertise in LMS optimisation or scaling digital learning solutions.
• Knowledge of income generation models for workforce development programmes.

If you are a Learning and Development Manager seeking your next role, this is your chance to work with a mission-driven organisation and be part of a collaborative team that values curiosity, empathy, and pioneering ideas while tackling issues such as health transformation, inclusive education systems, homelessness prevention, and employment services.

This role offers flexible / remote working

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates