People & Culture Officer

Join as a People & Culture Officer! Support payroll, benefits administration, on-boarding, recruitment, compliance, and training creation/delivery while driving engagement initiatives. Perfect for detail-oriented professionals ready to make an impact!

About The Firm:
A prestigious organisation based in Mayfair, dedicated to delivering excellence across all aspects of our business. The People & Culture team plays a vital role in creating a positive employee experience and supporting the company’s growth through efficient HR operations, compliance, and engagement initiatives.

The Role:
They're seeking a detail-oriented People & Culture Officer to join our team in Mayfair. This hands-on role is central to ensuring smooth delivery of core HR processes, including payroll, benefits administration, on-boarding, recruitment support, right-to-work compliance, and employee documentation. You’ll also assist with Learning & Development activities by helping create and deliver training materials.

The ideal candidate will thrive in a fast-paced environment, have strong organisational skills, and be passionate about delivering exceptional service to employees while maintaining accuracy and efficiency in all tasks.

Key Responsibilities:

• Payroll & Benefits Administration: Process monthly payroll accurately and on time; manage pension enrolments; act as the point of contact for benefit queries and liaise with providers when needed.
• HR Administration: Prepare contracts, offer letters, change letters, and maintain organised digital employee files. Provide day-to-day support to employees on HR-related questions and policies.
• Recruitment Support: Conduct telephone screenings for shortlisted candidates; coordinate interviews; manage right-to-work compliance and audits.
• On-boarding & Training: Ensure new starters receive a smooth on-boarding experience; assist with preparing schedules and system access; support training creation and delivery alongside the Learning & Development Officer.
• HR Systems & Data Management: Maintain accurate employee records in the HR system; process changes such as promotions or salary updates; conduct regular audits to ensure data compliance.
• Engagement Initiatives: Assist with projects, reward programs, internal communications, and events that enhance employee engagement.

Skills Required:

• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational abilities.
• Ability to thrive under pressure in a fast-paced environment.
• Proficiency in managing payroll systems and HR data.
• Familiarity with right-to-work compliance processes is desirable.

What They Offer:
They provide competitive compensation packages alongside excellent benefits:

• Pension contributions
• Private medical insurance
• Employee recognition programs
• Opportunities for professional development

This is an exciting opportunity to play a key role in shaping the employee experience at one of Mayfair’s most respected organisations.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates