Operations Analyst

Looking for a recent finance graduate that is passionate and hard working. This is an exceptional opportunity for you to join a rapidly expanding financial services technology organisation in London as an Operations Analyst. The role offers the chance to make a meaningful impact by shaping foundational processes within a scale-up environment, where your expertise will be valued and your growth supported.

What you'll do:

As an Operations Analyst based in London, you will play a pivotal role in establishing robust processes that underpin all payment aspects of complex financial transactions. Your day-to-day responsibilities will involve collaborating with various internal teams to oversee payments execution, ensuring seamless coordination across departments.

• Evaluate submitted documents thoroughly to identify deficiencies and ensure compliance with regulatory standards throughout the transaction lifecycle.
• Prepare solicitation documents with precision, simulating the payee experience to guarantee clarity and accuracy in communications.
• Validate, approve, and generate payment detail solicitations from payees while maintaining meticulous attention to detail.
• Manage ongoing communication with payees regarding missing information to facilitate timely resolution and maintain positive relationships.
• Perform checks, update records, and verify funds using NetSuite to ensure accurate tracking of all payment activities.
• Request and approve payments with careful scrutiny to uphold accuracy and adherence to transaction requirements.
• Generate and deliver payment files to banking partners while maintaining comprehensive record-keeping for audit purposes.
• Collaborate closely with Relationship Associates/Managers and other team members for validation, approval, and coordination across departments.
• Review documents regularly and monitor deposits to reconcile funding efficiently and prepare end-of-day reconciliations.
• Utilise tools such as NetSuite, MS Office, and bank systems effectively to optimise operational workflows.

What you bring:

• Demonstrated proficiency in Microsoft Office applications such as Excel and Word.
• A solid understanding of banking systems coupled with previous experience in payment operations or similar roles within financial services.
• Exceptional analytical abilities paired with enthusiasm for embracing technological developments that drive operational improvements.
• An agile mindset capable of thriving amidst regulatory changes while maintaining a results-oriented approach.
• A passion for continuous learning within an international setting complemented by inquisitiveness about process optimisation.
• Meticulous attention to detail combined with robust problem-solving skills that support compliance efforts.
• Effective communication skills enabling successful collaboration across teams and departments.
• Experience ensuring compliance with regulatory standards relevant to financial transactions.
• Ability to quickly adapt to new technologies and leverage automation tools for improved operational efficiency.
• Strong interpersonal skills fostering positive relationships within a collaborative work environment.

What sets this company apart:

This organisation stands out by offering employees immediate access to comprehensive medical, dental, and vision plans from their first day—ensuring peace of mind right from the start. Employees enjoy discretionary time off policies allowing flexibility when life demands it most. Employer-paid life insurance provides additional security while optional extra coverage is available for those who desire it. Support extends beyond work through Employee Assistance Programmes offering confidential guidance during challenging times. Unique perks such as discounted pet insurance recognise the importance of family—including furry members—and fitness credits encourage health and wellness goals. Pretax plans cover dependent care, transportation needs, and flexible spending accounts further enhancing financial wellbeing. The culture here is defined by supportive leadership focused on professional growth; internal mobility is actively promoted so you can stretch your skills or step into new roles as business needs evolve. Training opportunities abound within an inclusive environment where knowledge sharing is encouraged—making this company not just a place to work but a place where careers flourish alongside innovative solutions.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates