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Warehouse Shift Manager

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A leading retail business is looking to appoint an experienced Warehouse Shift Manager to lead a high-volume warehouse and distribution operation.

This is a hands-on leadership role with responsibility for managing warehouse, fulfilment and despatch activities during your shift, ensuring service levels, productivity and safety standards are consistently achieved. You'll lead a team of supervisors, team leaders and warehouse operatives, helping to create a high-performing culture focused on operational excellence and customer satisfaction.

Working within a fast-paced retail environment, you'll play a key role in ensuring products are received, picked, packed and despatched efficiently to support stores and customers.

The Role

  • Lead the warehouse operation during your shift, ensuring daily operational targets are achieved.
  • Manage inbound, picking, replenishment, packing and outbound activities.
  • Drive productivity, accuracy and service performance across the operation.
  • Monitor and report on key operational KPIs including OTIF, productivity, quality and inventory accuracy.
  • Lead, coach and develop warehouse Team Leaders and Operatives.
  • Ensure labour is effectively planned and deployed to meet operational demand.
  • Drive a culture of safety, compliance and operational discipline.
  • Conduct shift handovers to ensure continuity across the operation.
  • Investigate operational issues and implement corrective actions where required.
  • Support continuous improvement projects focused on efficiency, cost reduction and customer service.
  • Work closely with Transport, Inventory, Planning and Customer Service teams to ensure smooth end-to-end operations.
  • Maintain high standards of housekeeping, health & safety and stock integrity.

About You

  • Proven experience in a Shift Manager, Warehouse Manager, Logistics Manager, Operations Manager or Distribution Shift Manager role.
  • Experience working within a retail, e-commerce, FMCG or high-volume distribution environment.
  • Strong people management skills with experience leading teams in excess of 30-100+ employees.
  • Track record of delivering operational performance against KPIs.
  • Experience managing productivity, labour planning and performance improvement initiatives.
  • Strong understanding of warehouse management systems and operational processes.
  • Excellent communication and leadership skills.
  • Able to make decisions quickly and effectively within a fast-moving operation.
  • Knowledge of Health & Safety and warehouse compliance requirements.

What's on Offer?

  • Stable 4 on 4 off 6-2, 2-10 shift pattern providing a strong work-life balance.
  • Opportunity to join a successful and growing retail business.
  • Leadership role with genuine scope to influence operational performance.
  • Ongoing development and career progression opportunities.
  • Competitive salary and benefits package.

To apply for the role please send your CV to susannah.warrington@robertwalters.com

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Contract Type: Permanent

Specialism: Procurement & Supply Chain

Focus: Logistics

Industry: Logistics Distribution and Supply Chain

Salary: £50,000 - £55,000 per annum

Workplace Type: On-site

Experience Level: Mid Management

Location: Manchester

Job Reference: 21EWQG-5339B815

Date posted: 3 November 2026

Consultant: Susannah Warrington