Head of Operations

Robert Walters have been assigned to recruit a General Manager for a growing Third-Party Logistics business head up their West Midlands based operations.

As the General Manager, you will have the following responsibilities:

• Leadership of a complexed and fast paced warehousing operation
• Full P&L responsibility of both warehousing and transport operations
• To maximise the weekly, monthly and annual performance of the site providing leadership, focusing on customer requirement, effective operational performance, colleague engagement and succession planning
• To deliver sustainable growth and business performance through effective management of the operation
• Driving a culture of continuous improvement across all departments
• Develop and agree the operational budget and deliver against the budget
• Drive and deliver organic growth
• Develop strong relationships with the customer's management team
• Develop strong management capability through effective performance management, mentoring and development of the team
• Manage within the organisations HR processes to create a positive work environment

The ideal General Manager will have the following skills and responsibilities:

• Leadership experience of a food logistics warehousing operation
• Experience of managing a contract logistics operation for a 3PL would be advantageous
• Develops and delivers innovative solutions and services that create value for customers and the business
• Develops strategies/plans aligned to the business’ organisational strategy
• A track record in driving continuous improvement and successfully achieving exemplary operational performance
• Has thorough knowledge of the customers' and competitive environment
• A track record in the leadership of people strategies, processes and policies.
• Experience of working in partnership with line management and adherence to legislative and market requirements to achieve the aspiration of an employer of choice

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates