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About Robert Walters UK

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Contact Centre Operators

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Contact Centre Operators Location: Blackburn - onsite Pay: £13.45 per hour + uplift for hours worked after 10pm Contract: 12 weeks temp (potential temp to perm)

We’re recruiting Contact Centre Operators to join a busy team in Blackburn, with opportunities for candidates looking for a role that could lead to permanent employment.

The Role

  • Handling incoming calls and providing a helpful, professional service.

  • Supporting customers with their queries and providing accurate information.

  • Working evening and weekend shifts as part of an out-of-hours service.

  • Following procedures and maintaining a high standard of customer service.

Training & Hours

  • Paid training provided over three evenings, from 5pm to 10pm.

  • Two training start dates available: Monday 2 November and Monday 9 November.

  • Shift patterns are currently being finalised and will be confirmed shortly.

Pay & Contract

  • £13.45 per hour.

  • £15.45 per hour for any hours worked after 10pm.

  • Initially temporary for approximately 8–12 weeks, with the opportunity to move into a permanent position following a successful temporary period.

Interested?

If you have strong communication skills, a professional telephone manner and are happy to work evenings and weekends, please get in touch to find out more.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Contract Type: Temporary

Specialism: Business Support

Focus: Customer Service

Industry: Call Centre and Customer Service

Salary: Up to £13.45 per hour + + uplift for any hours after 10pm

Workplace Type: On-site

Experience Level: Associate

Location: Blackburn

Job Reference: 6DY3KK-A164506B

Date posted: 28 October 2026

Consultant: Georgia Prescott