PPE Customer Support Specialist

PPE Customer Support Specialist – Field Based £30,000 + benefits | Home-based (Need to live in the central belt of England) | UK-wide travel | Permanent

We’re working with a well-established business within the workwear, protective clothing and PPE sector, who are looking for a PPE Customer Support Specialist to join their team.

This is a customer-facing, field-based role suited to someone with experience in customer facing based work and has a clear driving licence (Van hire provided when travelling.

The Role

• Travel to customer sites to measure and fit employees for PPE and protective clothing.
• Measure new recruits and carry out remeasures where required.
• Complete customer site audits and PPE inspections.
• Support external providers with PPE inspection, decontamination and repairs.
• Respond to customer queries and resolve issues proactively.
• Maintain accurate customer and order records.
• Manage your own workload, travel schedule and priorities.
• Represent the business professionally when visiting customers.

About You

• Previous experience within PPE, workwear, protective clothing or uniforms would be beneficial however if you have strong customer facing skills and looking to move away from retail or similar industries.
• Experience measuring, fitting or inspecting garments is highly desirable however full training give.
• Open to travel, including some later evenings and weekends occasionally
• Good IT skills, including Excel and Word.
• Organised, proactive and able to work independently.
• Comfortable travelling extensively across the UK.
• Full UK driving licence essential.
• Need to be DBS checked.

What's on Offer?

• £30,000 salary
• 25 days' holiday + bank holidays
• Option to purchase 5 additional days
• Company pension
• Healthcare benefits
• Death in Service
• Wellbeing support
• Cycle to Work scheme
• Enhanced family leave
• Home-based working

If you’re working in customer service or support and want to change career into an exciting field based role, apply online today!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates