Credit Controller

An exciting opportunity awaits you with a leading organisation, as they search for an enthusiastic Credit Controller to join their vibrant finance team in Altrincham!

This is your chance to become a key player in safeguarding cash flow, maintaining impeccable sales ledger records, and ensuring timely invoicing, all while thriving in a truly supportive and knowledgeable environment. You’ll be surrounded by colleagues who value inclusivity, offer flexible working options, and provide ongoing training to help you shine and grow. If you’re eager to make a real impact, build strong relationships with retail customers, and see your attention to detail and teamwork celebrated every day, this role is tailor-made for you.

* Step into a collaborative finance department where your expertise will be at the heart of business success - protecting cash flow and supporting commercial operations with every action you take.

* Enjoy flexible working opportunities and continuous training that empower you to develop professionally while maintaining a healthy work-life balance, so you can flourish both inside and outside the office.

* Work alongside knowledgeable colleagues in an inclusive environment that values your input, encourages growth leadership, and supports your personal development through every stage of your career journey.

Responsibilities:

* Raise and issue accurate sales invoices and credit notes based on customer purchase orders, delivery documentation, and agreed pricing, ensuring all transactions are processed swiftly and efficiently.

* Check invoices for accuracy before despatch, collaborating with sales, warehouse, or customer teams to resolve any discrepancies quickly so clients receive flawless documentation.

* Support the transition towards automation by partnering with IT and other departments to facilitate EDI implementation, helping streamline processes for greater efficiency.

* Maintain precise sales ledger records by correctly coding and allocating all transactions, guaranteeing data integrity across the board.

* Proactively manage a portfolio of customer accounts by chasing outstanding debt via phone, email, and customer portals within agreed credit terms to keep cash flow strong.

* Produce regular aged debt reports on a weekly or monthly basis, identifying overdue balances early and escalating risk accounts as needed to protect financial stability.

* Build effective working relationships with customer accounts payable teams to resolve payment delays and queries promptly, fostering trust and collaboration.

* Monitor customer credit limits closely, flagging accounts approaching or exceeding thresholds while working with management on credit risk decisions for optimal outcomes.

* Allocate incoming customer remittances against invoices accurately and promptly to support timely cash collection and seamless reconciliation.

* Prepare debtor reporting and commentary for the Finance Manager, highlighting trends, risks, and cash collection forecasts that inform strategic decision-making.

Experience Needed:

* Proven experience in a sales ledger, credit control, or accounts receivable role within a B2B/wholesale or manufacturing environment

* Experience dealing with large retail customers - including familiarity with portals, EDI systems, and retailer-specific documentation

* Working knowledge of credit control best practices as well as aged debt management techniques is essential for delivering results in this role.

* Confident use of accounting or ERP systems combined with proficiency in Excel (including VLOOKUP/XLOOKUP functions and pivot tables)

* Strong numerical accuracy paired with exceptional attention to detail empowers you to maintain precise records even under pressure.

* Professional communication skills allow you to chase payments diplomatically while resolving queries collaboratively with customers

* Excellent organisational abilities equip you to manage high volumes of transactions

What sets this company apart:

This organisation truly stands out thanks to its unwavering commitment to creating an inclusive workplace where every team member’s contributions are celebrated! Flexible working arrangements mean you can balance professional ambitions with personal wellbeing- making it easier than ever to thrive both at work and at home. Training opportunities abound so you can expand your skillset while advancing your career within a supportive environment led by knowledgeable professionals who champion growth leadership. Collaboration is at the heart of everything here: everyone works together towards common goals - whether it’s improving processes through automation or resolving complex queries across departments. The culture prioritises teamwork over hierarchy; ideas are welcomed from all levels so you can make meaningful impact regardless of your position. With generous pension contributions available alongside ongoing development initiatives tailored specifically for finance professionals like yourself, this is the perfect place for those seeking long-term career satisfaction within a respected industry leader.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates