Credit Controller

Robert Walters is assisting a client seeking a Credit Controller to join their dedicated finance team based in Hertfordshire. This role offers an attractive salary range of £36,000-£40,000 on a permanent basis with a Hybrid work-style (3/2).

Robert Walters is assisting our client in the search for a Credit controller who will be entrusted with the responsibility of managing customer accounts from initial credit assessment through to resolution of payment queries. Your day-to-day activities will involve:

• Assess and approve credit applications for both new and existing customers in accordance with established company policies to ensure financial security.
• Set up new customer accounts accurately in the ERP system.
• Review and adjust credit limits
• Proactively manage the collection of outstanding invoices by engaging with customers through phone calls, emails, and formal correspondence to ensure timely payments.
• Monitor aged debt closely and follow up on overdue accounts.
• Negotiate payment plans with customers when necessary
• Investigate billing discrepancies and payment disputes
• Escalate high-risk accounts to Regional Directors as appropriate, recommending legal action when required to protect company interests.

What you bring:

The ideal candidate for the Credit Controller position will bring:

• Demonstrated experience in credit control or accounts receivable roles within a commercial environment is essential for success in this position.
• Proficiency in using ERP systems
• Strong analytical skills enabling you to assess financial risk accurately using third-party credit scoring tools.
• Excellent interpersonal abilities allowing you to build positive relationships with customers while negotiating payment plans sensitively.
• Meticulous attention to detail ensures accurate setup of customer accounts and compliance with internal controls.
• Effective written and verbal communication skills are vital for liaising with clients, contract managers, quantity surveyors, and other stakeholders regarding invoice queries.
• Ability to work collaboratively within cross-functional teams including commercial colleagues, depot managers, finance professionals, and regional directors.
• Experience investigating billing discrepancies or payment disputes in partnership with relevant teams demonstrates your problem-solving capabilities.
• A proactive approach towards recommending improvements for process efficiency reflects your commitment to continuous improvement.

If you are ready to take the next step in your career as a Credit Controller within a supportive team environment that values collaboration and professional growth, we encourage you to apply now!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates