Credit Controller

Our client based in Birmingham is looking for a system savvy Credit Controller to join their team in Birmingham. Experience with credit analysis and looking after large portfolios is essential. This role is paying £32,000 per annum and requires 5 days in the office per week.

What you'll do:

• Oversee the credit control process for a large portfolio of accounts, ensuring all transactions are managed efficiently across several software platforms.
• Collaborate closely with branch teams to facilitate order releases by conducting thorough credit assessments and providing clear recommendations.
• Perform detailed analysis on customer accounts to identify potential risks and support sound decision-making regarding credit limits and terms.
• Work proactively with internal stakeholders to resolve account discrepancies and maintain accurate records for balance sheet reporting.
• Support the wider finance team by sharing insights from credit analysis that contribute to overall business performance and financial stability.
• Utilise your system savvy skills to navigate multiple digital tools and platforms, ensuring data integrity and effective workflow management.
• Respond promptly to queries from customers and colleagues with empathy and professionalism, fostering positive relationships throughout the network.
• Contribute to the development of best practices in credit control by participating in training sessions and sharing knowledge with peers.
• Assist in preparing regular reports on account status, overdue balances, and risk exposure for senior management review.
• Maintain compliance with company policies and relevant regulations while upholding high standards of honesty and dependability.

What you bring:

• Demonstrated experience managing large portfolios of customer accounts within a credit control or finance environment.
• Proficiency in using multiple software platforms for account management, demonstrating adaptability and attention to detail.
• Strong analytical skills with the ability to interpret complex financial data and provide actionable recommendations.
• Excellent interpersonal abilities that enable you to build trust-based relationships with colleagues across branches.
• A collaborative approach that supports communal success through knowledge sharing and teamwork.
• Commitment to maintaining high standards of accuracy in balance sheet reporting and compliance procedures.
• Responsive communication style that prioritises empathy when addressing customer queries or resolving issues.
• Experience contributing to training initiatives or process improvements within a finance team is highly desirable.
• Understanding of relevant regulations governing credit control practices within the UK market.
• Dependable work ethic characterised by honesty, loyalty, and sensitivity towards others’ needs.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates