Credit Controller (6-Month Contract)

An exciting opportunity has arisen for an Interim Credit Controller to join a forward-thinking organisation in London, within the real estate sector. This role is perfect for someone who thrives in a collaborative finance team and enjoys the challenge of managing credit control processes during periods of change and increased activity. You will play a vital part in ensuring timely collections, accurate reporting, and maintaining strong relationships with both internal stakeholders and valued customers. The position offers hands-on involvement in day-to-day credit control, debt management, and cash allocation, while also providing exposure to process improvement initiatives within a dynamic and inclusive environment. If you are looking for a role where your attention to detail, communication skills, and ability to adapt will be truly valued, this could be the perfect next step in your career.

Responsibilities:

* Proactively manage overdue accounts by following established credit control procedures to ensure timely collection of outstanding balances.

* Collaborate with the Credit Control Supervisor to support escalations related to aged debt and assist in arranging suitable payment plans for customers.

* Act as a key point of contact for both internal stakeholders and external customers regarding queries on outstanding balances, ensuring all communications are handled professionally and efficiently.

* Maintain comprehensive notes and follow-up actions on customer accounts to ensure accurate records are kept at all times.

* Perform daily bank checks and allocate cash receipts promptly and accurately, investigating any unallocated items in coordination with the Treasury team as necessary.

* Assist in preparing regular reports on credit balances and aged debts for review by senior finance staff, supporting ongoing reporting requirements across the department.

* Provide regular updates to Operations and Finance teams regarding debtor positions, attending meetings as required to deliver clear factual information.

* Build positive working relationships with colleagues across departments as well as with external customers to resolve queries collaboratively and efficiently.

* Support finance transformation initiatives such as increased automation of dunning processes by following updated documentation and identifying opportunities for further improvement.

* Contribute to month-end close activities related to credit control and provide ad hoc support on business rates processes or other finance tasks as needed.

The Ideal Candidate:

* A minimum of two years’ experience working in a Credit Controller position within high-volume environments such as retail or hospitality sectors is essential for success in this role.

* Immediately available / 2-week notice period maximum.

* Demonstrated expertise supporting debt recovery efforts including cash allocation processes and account reconciliations is highly desirable.

* Experience contributing to finance process improvements or system changes would be advantageous but not mandatory.

* Advanced proficiency using Microsoft Excel is required; familiarity with SAP Business ByDesign or Salesforce would be beneficial.

* Previous experience working within multi-site organisations is important due to the scale of operations involved.

* Strong analytical abilities combined with excellent planning and coordination skills are necessary for effective performance.

* Outstanding communication skills paired with proven stakeholder management capabilities enable efficient query resolution across teams.

* A keen eye for detail coupled with robust organisational skills ensures accuracy in all aspects of credit control work.

* The ability to manage competing priorities calmly under pressure while meeting demanding deadlines is vital for this interim position.

* A proactive approach along with resilience when facing challenges helps maintain momentum during busy periods.

Next Steps:

If you are ready to take on this rewarding interim opportunity where your expertise can make a tangible difference during an exciting period of transformation, we encourage you to apply now!

Apply today by clicking on the link provided—your next career move awaits!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates