Accounts Assistant

An exciting opportunity has arisen for an Invoicing Administrator specialising in Council-related billing, based at a vibrant head office in Chester. This role is perfect for someone who thrives on accuracy and enjoys working within a supportive team environment where your attention to detail and organisational skills will be highly valued. You will play a pivotal part in ensuring that Local Government Authority bills are processed efficiently and accurately,

As an Invoicing Administrator Councils based in Chester, you will be responsible for managing the end-to-end process of reviewing, validating, and processing council-related invoices. Your day-to-day activities will involve close collaboration with both internal colleagues and external stakeholders such as Local Government Authorities. You will ensure that all Non-Domestic Rates (NDR) and Council Tax bills are handled with precision—applying correct reliefs, exemptions, and coding costs accurately.

Specific duties include:

• • Review, validate, and process Non-Domestic Rates and Council Tax bills with meticulous attention to correct valuations, reliefs, exemptions, and calculations while identifying any discrepancies for resolution.
  • Manage and monitor all applicable rates reliefs by ensuring claims are submitted promptly, applied correctly, maintained according to current government guidelines, eligibility criteria, and legislative requirements.
  • Liaise proactively with Local Government Authorities to confirm eligibility for reliefs, gather necessary evidence, ensure proper application of reliefs, and escalate issues when reliefs are not applied as expected.
  • Regularly review and reconcile Local Government Authority vendor balances while actively pursuing refunds due from authorities in a timely manner.
  • Assist with the preparation and review of payment proposals related to Local Government Authorities by ensuring payments are accurate and made within agreed terms.
  • Support the prompt resolution of queries raised by Local Government Authorities through professional communication and effective problem-solving.

Ideally you will have experience in the following areas:

• Exceptional accuracy combined with unwavering attention to detail ensures all financial data is processed without error or omission.
• Strong organisational skills enable you to manage competing priorities effectively while consistently meeting tight deadlines.
• Excellent verbal and written communication abilities allow you to interact confidently with both internal teams and external authorities while maintaining a customer-focused approach.
• A proactive attitude as a supportive team player helps foster positive interpersonal relationships within the department.
• Demonstrated flexibility allows you to adapt quickly when asked to support other departmental tasks or cover additional responsibilities as required.
• Advanced Excel proficiency empowers you to analyse data efficiently; experience with accounting systems—preferably MS Dynamics NAV or Dynamics 365 Business Central—is highly desirable.
• Experience reconciling accounts payable/receivable transactions provides a solid foundation for handling complex reconciliations involving local authority vendors.

This organisation stands out thanks to its deeply embedded values-driven culture where every individual’s contribution is respected. Employees describe the workplace as warm, inclusive, and genuinely supportive—a place where teamwork isn’t just encouraged but celebrated daily. The company’s commitment to equal opportunities ensures that everyone feels welcome regardless of background; diversity is seen as a strength that enriches both personal experiences at work and overall business performance.

f you’re ready for a rewarding new challenge where your expertise will make a real difference every day—this is your moment!

Apply today by clicking on the link provided—your next career adventure awaits!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates