Head of IT Infrastructure (Wintel/Networks/End-Point)

This critical appointment offers you the privilege to direct and refine the strategic vision, engineering standards, and operational integrity of foundational infrastructure services across an international enterprise. You will be entrusted with safeguarding resilient, scalable, and secure technological environments that are integral to the organisation’s worldwide banking operations.

HEAD OF IT INFRASTRUCTURE (Wintel/Networks/End-Point)

Salary: £120,000 - £135,000
Location: London

This critical appointment offers you the privilege to direct and refine the strategic vision, engineering standards, and operational integrity of foundational infrastructure services across an international enterprise. You will be entrusted with safeguarding resilient, scalable, and secure technological environments that are integral to the organisation’s worldwide banking operations.

What you'll do:

In your capacity, you will assume a pivotal function in shaping the technological future of a globally esteemed financial institution. Your remit encompasses providing both visionary direction and practical stewardship across all core domains—ranging from Wintel server estates through network architecture to end-point administration, Unix systems integration, database stewardship, storage management solutions, backup technologies, and cloud-based services. You will act as the ultimate escalation point for complex technical challenges while collaborating extensively with architectural teams on solution design. Your responsibilities extend to overseeing seamless service delivery; imparting expert guidance on portfolio management; ensuring robust risk mitigation; managing substantial budgets; orchestrating disaster recovery strategies; nurturing team development; maintaining exhaustive documentation; evaluating vendor relationships; reporting on key metrics; supporting regional operations; managing third-party providers; planning upgrades; enforcing stringent security protocols; and championing continuous enhancement throughout the infrastructure lifecycle.

What you bring:

* Extensive experience exceeding ten years in IT infrastructure management within large-scale multinational organisations with at least five years occupying senior or regional leadership positions.
* Profound technical proficiency encompassing Wintel platforms (Windows Server 2016/2019/2022), Linux system administration, enterprise-grade databases (SQL/Oracle), VMware virtualisation (SRM/Aria monitoring), Exchange Online administration, NetApp/EMC storage solutions, NetBackup backup technologies.
* Advanced knowledge of Windows Active Directory/Azure Entra ID administration complemented by strong PowerShell scripting capabilities for automation purposes.
* Demonstrated success in managing expansive operations including service delivery frameworks (ITIL/ITSM), incident/problem/change control processes within structured environments.
* Proven ability to implement global IT strategies whilst tailoring them for compliance with local regulatory requirements across diverse regions.
* Comprehensive understanding of security frameworks such as CIS benchmarks together with practical experience enforcing identity/access management protocols.
* Established record in managing budgets effectively alongside vendor relationship oversight—including contract negotiation/performance reviews/service level monitoring—and engagement with third-party providers.
* Exceptional communication skills enabling productive collaboration across global teams whilst influencing stakeholders at all organisational levels.
* Distinguished leadership qualities evidenced through mentoring high-performing technical teams within rapidly evolving environments focused on operational excellence.
* Familiarity with disaster recovery/business continuity planning as well as capacity planning/reporting against KPIs for governance purposes.

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