Receptionist / Admin Assistant

An exciting opportunity has arisen for a Receptionist / Administrative Assistant to join a respected architectural design firm based in London. This role is perfect for someone who thrives in a supportive, communal environments and is eager to develop their administrative skills within a company renowned for its commitment to nurturing talent. You will play a vital part in ensuring the smooth day-to-day running of small busy teams, supporting both their operational needs and contributing to the welcoming atmosphere that defines the organisation. With flexible responsibilities and the chance to learn from knowledgeable colleagues, this position offers an excellent platform for personal growth and professional development.

This role is 5 days a week working in the London office

What you will do:

• Manage electronic correspondence for teams, ensuring all incoming emails are handled efficiently and distributed appropriately.
• Arrange meetings, reviews, and set up refreshments for both internal teams and external guests, creating a welcoming environment for all visitors.
• Oversee floor stationery supplies, maintain filing systems (both digital PDFs and paper archives), and ensure resources such as cameras and toolboxes are available for site visits.
• Answer phone calls promptly, take accurate messages for colleagues who are unavailable, and provide cover for reception during lunch breaks, absences, or at the end of the day.
• Type file notes, minutes, reports, or letters as requested by team members, maintaining high standards of accuracy and professionalism in all written communications.
• Assist with light housekeeping duties around the office including watering plants on the floor to help maintain a pleasant workspace.
• Support group activities such as managing daily diaries, project questionnaires, tender submissions, contact lists, and organising PPE for site visits.
• Provide general administrative and secretarial support on one floor while being prepared to cover other floors when required due to leave or absence.
• Help with rollover calls from reception and ensure external phone calls are managed effectively during busy periods.
• Contribute positively to the overall atmosphere by assisting with ad hoc tasks as needed and demonstrating flexibility as the role evolves.

What you will bring:

• Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint is essential for managing documents and supporting team productivity.
• Excellent verbal and written communication skills enable you to interact professionally with colleagues at all levels as well as external guests.
• A dependable approach allows you to work effectively both independently when required and collaboratively as part of a close-knit team.
• Outstanding time management abilities help you prioritise multiple tasks efficiently in a busy office environment without compromising attention to detail.
• A flexible attitude ensures you can adapt quickly when priorities shift or when asked to assist with new or unfamiliar tasks.
• Interest in or affinity with design environments means you appreciate the creative aspects of engineering projects and enjoy being part of a multidisciplinary workplace.
• Strong organisational skills allow you to manage diaries, arrange meetings seamlessly, keep track of supplies, and maintain orderly filing systems.
• A polite manner combined with sensitivity towards others helps foster positive relationships within the team and among visiting guests or clients.
• Willingness to learn new processes or take on additional responsibilities demonstrates your commitment to personal growth within the role.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates