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Online fraud

"Online fraud is a growing problem in today's digital world. The internet has made it easier than ever for fraudsters to target unsuspecting victims with a variety of scams, ranging from phishing & smishing attacks (mobile SMS), to identity theft. The effects of online fraud can be devastating, including financial losses, damaged credit scores, and compromised personal information. 

2023 has seen a massive uplift in online recruiter fraud – criminals seek new and sophisticated ways to try and harvest your personal or financial information, advertising fake jobs or recruitment services on a number of social media sites and mobile communication tools. 

Unfortunately, you are reading this as you have recently been targeted and have reported the matter to us directly. The following guidance has been put together as a starting point to stop the immediate effects of being a victim of online fraud, and some methods of monitoring your financial matters in future.

We hope this advice helps."

Chris Bullock – CISO Robert Walters Group

Please be aware that the Robert Walters Group do not charge for recruitment services. We will never ask for money for administration services, formatting CV’s or for submitting your details for a live job role. You will never be asked to pay for goods or services and claim back a commission, and we do not deal in Crypto Currency as payment. If you have been offered any of these as part of a work role, please let us know using the contact details at the end of this briefing.

What to do if you have been targeted?

Being the victim of online fraud is exceptionally unpleasant and knocks our trust in using online professional services.  

Now that it has come to light you must act quickly to minimise the impact and better secure yourself from any potential follow up. 

  • First thing to do is to record all the information that you have shared, and the interactions that you have had with the scammers, write it down and keep it safe – this will help when it comes reporting this to law enforcement, or your bank in future.

  • If you haven’t already done so, stop all communication with the scammers, they will only try and persuade you to remain engaged and continue participating.

  • If you have shared any online account details such as logins and passwords, then change the passwords as soon as possible, to deny further access. If the account supports two-factor authentication (phone or email verification at login), then this would be a good time to set this up.

  • If you have shared bank account or credit card information, you need to inform your bank (by a verified means) at your earliest possible opportunity, so that your financial accounts cannot be further abused.

  • Consider signing up for a credit checking service, so you can monitor if your identity details have been used to set up credit cards, accounts or loans. This gives you the ability to monitor as long as you have the subscription.

  • Ensure that your computer or laptop has antivirus and malware protection installed and keep this up to date. 

  • Report the matter to your local law enforcement agency, the means to do this can normally be found online, but will differ from country to country. Some financial institutes will not action fraud matters until such a report is filed.

This list is not exhaustive but covers off the basics, to get the matter reported and to give you the power to monitor any follow up. Keep a record of all of your activities with a timeline of events if possible. As easy as it is to say – don’t be too harsh on yourself that this has happened and try to keep aware of current trends in online fraud using the resources provided by your national government agencies.

Following up

The Robert Walters Group has conducted a thorough investigation into the current spate of online fraud attempts and have concluded that the contact details in use have not been taken from any of our internal data sources. They are randomly selected mobile telephone numbers, or from a criminal source outside of our control.  

Whilst we will help with advice on preventative measures, we cannot take responsibility or accept liability for any loses that have occurred as a result of interaction with fraudsters and scammers.

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