Head of DevOps

Head of DevOps Location: Hybrid (1 day per week in our Heald Green office) Salary: Up to £90,000 depending on experience

About My Claim Group
My Claim Group is a fast-growing UK-based company helping customers navigate complex financial and insurance claims. Our success is built on trust, innovation, and relentless focus on service - and now we’re investing in our DevOps capability to power the next stage of our growth.

We’re looking for a hands-on Head of DevOps to join us at a pivotal moment. This is your chance to take ownership of our infrastructure, shape our DevOps strategy, and ultimately grow a high-performing team around you.

The Role
This is a greenfield opportunity to define and drive DevOps best practice from the inside. You’ll be the first DevOps hire in the business - rolling up your sleeves to modernise our infrastructure, streamline deployments, improve observability, and lay the technical foundations for scalability and security.

We’re AWS-first, using Terraform for infrastructure as code, and containerised workloads on ECS. You’ll be leading our CI/CD evolution, enhancing system reliability, and designing robust pipelines, while supporting development and product teams to deliver with confidence.

Key Responsibilities

• Own and evolve our AWS-based infrastructure with Terraform
• Improve and manage CI/CD pipelines (we use GoCD, with pipeline as code, Bash/Shell scripting)
• Optimise networking infrastructure including DNS, VPC peering, and site-to-site VPNs
• Manage and support containerised workloads in Docker and AWS ECS
• Oversee logging and observability tools including the ELK Stack (ElasticSearch, Logstash, Kibana) and Grafana
• Collaborate with engineering to embed DevOps practices in the SDLC
• Lead on infrastructure security and availability
• Shape the future DevOps roadmap and hire your team as we grow

What We’re Looking For

• Deep, hands-on DevOps experience - ideally in a scale-up or agile environment
• Strong AWS knowledge, including Terraform, ECS, networking (VPC, DNS, VPNs)
• Proficiency in CI/CD tooling, especially pipeline automation (GoCD, Bash/Shell)
• Experience with observability stacks like ELK and Grafana
• Comfortable being the first DevOps hire and working autonomously
• Strategic thinker who can balance day-to-day delivery with long-term planning
• Passion for clean, scalable infrastructure and efficient developer workflows

Nice to Have

• Experience building out DevOps functions from scratch
• Exposure to regulated environments (financial services, insurance, legal)
• Knowledge of container orchestration and IaC best practices

What’s On Offer

• Salary up to £90,000 depending on experience
• Autonomy to own and shape DevOps at a business-critical level
• Clear route to build and lead a DevOps team as we scale
• Friendly, fast-moving, and mission-driven environment
• Hybrid working - 1 day per week in our Heald Green office
• A chance to make a real impact from day one

How to Apply
If you're a hands-on DevOps leader ready to build something meaningful, we’d love to hear from you.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates