Head of IAM Operations

My client, an International bank, based in London, are looking for a Head of IAM Operations to join their growing team.

About the Head of IAM Operations role:

As the Head of Identity and Access Management Operations, you’ll have overall ownership for the identity and access management (IAM) strategy and its implementation. You’ll support both the Chief Security Office (CSO) and the wider Group through the delivery, support, and maintenance of comprehensive IAM solutions.

About this opportunity

As the Head of Identity and Access Management Operations, you’ll have overall ownership for the identity and access management (IAM) strategy and its implementation. You’ll support both the Chief Security Office (CSO) and the wider Group through the delivery, support, and maintenance of comprehensive IAM solutions.

Your responsibilities include:

• Providing direction and vision to the IAM operations team, ensuring they prioritize the right tasks to deliver value to customers and stakeholders. Your direction will be based on a deep understanding of the latest trends and innovations in IAM.
• Ensuring all team members understand their roles and how they contribute to customer value through secure IAM delivery.
• Maintaining a skilled team with the knowledge and capacity to deliver IAM services 24x7 with ITIL best practice.
• Being accountable for performance against key results, including cost of ownership, contributions to key outcomes, simplification, and customer satisfaction.
• Managing risks associated with IAM operations, working with senior engineers to ensure alignment with strategy and industry best practices.
• Setting the culture for the IAM operations team, fostering collaboration, innovation, and ownership of outcomes.

What you’ll need

• IAM Operations Management: Leading improvements in IAM processes and delivery using new methodologies, techniques, and tools. Shaping the direction for cross-functional teams to deliver secure IAM solutions.
• Customer Centricity: Promoting the value of secure customer outcomes with the team and peers, ensuring work efforts achieve these goals.
• Operations Ownership: Taking ownership of IAM operations supported by multiple teams. Delivering secure operational changes and ensuring the success of IAM initiatives.
• Leadership & Culture: Applying experience in cultural change initiatives to support various agendas in the organization. Understanding the barriers to changing culture and the importance of leadership consensus.
• Values & Behaviours: Being future-focused by conceptualizing and articulating a customer-centric desired end state that aligns with our Group Strategy. Inspiring others through personal integrity and collaboration, demonstrating an inclusive approach.

If the above role is of interest and you want to know more please apply to this job advertisement, email me your CV to darius.goodarzi@robertwalters.com or call me on 0207 509 8040.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates