Licensing Specialist

As our customers head into a challenging economic environment, their needs, outlooks, and behaviours are changing. Software Licensing and the management of licensing is becoming critical to our joint success, not only through value realisation and risk reduction, but also by making sure our customers understand the increasingly powerful ways that Adobe offerings are helping Businesses across the world.

Our scale programmes support and guide our customers towards genuine, right sized investments for their Creativity and Productivity requirements and ambitions.

We aim to run objective and empathetic engagements with customers to ensure that the programmes run smoothly and efficiently.

You'll be joining a developing team, which has had its first years of success during 2021 and 2022, seeing huge growth in 2022/23, and now continuing within one of the world's best-known brands. You will work with great people across an international business to help make our Licensing business successful, our products valuable to our customers and critically to help boost the efficiency and impact of the team.

What you'll do

● Be responsible for hitting a Financial target and key performance indicators.

● Work closely with the Licensing team.

● Provide regular updates to the team lead and also within the customer management system.

● Work and align with various stakeholders.

● Build out a sustainable cadence for your role and the tasks at hand.

● Constantly measure and refine your performance to maximise success.

● Run a positive, insightful and valuable service for customers.

● Engage with customers respectfully and from a point of knowledge.

What you need to succeed

● Experience in Licensing and Software

● Confidence/gravitas and experience with business to business interactions

● Experience within a partner/reseller indirect sales organization

● Pro active, results orientated approach

● Highly responsive and passionate communicator – both written and spoken

● Virtual/Matrix based organisation navigation skills

● Creative, critical thinker

● An analytical eye to spot the best places to guide your efforts and most valuable insights/information to share with our client customers

● IT/Technical skills/knowledge

● Organised and comfortable handling multiple tasks at once

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates