Client Relationship Manager

Client Relationship Manager | Manchester City Centre | £28,000 - £32,000 | Full-Time, Permanent

Join Manchester’s fastest-growing and most exciting Independent Financial Advisory (IFA) firm! They’re looking for a Client Relationship Manager to be the friendly, professional face of the client journey — This role will suit someone who thrives on building relationships, staying organised, and delivering outstanding service.

What you'll be doing:

• Act as the first point of contact for new and existing clients
• Make outbound service calls (30–50 per day, 5–10 mins average) to understand client needs
• Manage diaries for Junior Advisors and IFAs to ensure smooth scheduling
• Oversee the customer onboarding process and maintain regular touchpoints throughout the journey
• Collaborate with internal teams to ensure a seamless client experience

What we’re looking for:

• Excellent communication skills — warm, clear, and confident
• A background in recruitment, account management, or sales is ideal
• Strong time management and attention to detail
• Ability to stay organised while managing a high call volume

📍 Location & Salary

• Manchester City Centre office
• £28,000 – £32,000 base salary
• Permanent, full-time position

Ready to play a key role in a fast-paced, ambitious environment where your work truly makes a difference?

Apply now and be part of the exciting growth journey!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates