Robert Walters' Diverse hiring diagnostic applies a proprietary academically informed, research and data-led framework to assess the end-to-end recruitment and hiring journey, identifying and assessing bias. The diagnostic analysed bias across 12 stages of the candidate recruitment journey through 7 diversity lenses to uncover hidden barriers and biases within the end-to-end hiring process.

We revealed how recruitment processes can disproportionately disadvantage candidates across 7 diversity lenses: Gender, Ethnicity & Heritage, Disability & Neurodiversity, LGBTQ+, Age, Faith and Parental & Caregiving. Fonterra was provided with an immediate ‘to-do’ list of how to mitigate bias, maximise inclusivity and drive change, and best-in-class case studies from leading future-thinking organisations. 

“Having recently established our Internal Talent Acquisition function we were keen to ‘hold up a mirror’ and ensure our recruitment practices met our values and ambitions to be an organisation with diversity, equity and inclusion at its heart. Robert Walters was a stand-out partner for us to work with given their proven expertise in this space. We were looking for a partner who could not only audit our current practices but also share solutions and best practices to enable us to become an exemplary organisation in this space.

The Diverse Hiring diagnostic provided us with a clear understanding of opportunities to become a more inclusive and welcoming organisation. Supported by best practice recommendations, we have been able to develop a clear roadmap that will enhance our approach across all the lenses we reviewed.

We are proud to be leading the way in inclusive recruitment practices in Aotearoa New Zealand and are grateful for Robert Walters' partnership in this critical journey. This collaboration is not just about improving our recruitment processes but also about shaping a future where diversity and inclusion are at the core of everything we do.”

Keith Muirhead

Director Talent Acquisition

Fonterra