Head of Employee Relations

A leading organisation we have partnered with are seeking a Head of Employee Relations to champion their people agenda and shape the future of workplace culture. This pivotal role offers you the opportunity to influence how employee matters are managed across the business, ensuring that every process is respectful, legally compliant, and aligned with organisational values.

What you'll do:

• Partner on organisational change initiatives by providing effective guidance that ensures transitions are well-managed, compliant with regulations, and focused on people’s needs.
• Shape and embed a culture of continuous improvement within HR by introducing new ways to capture efficiencies and demonstrate tangible outcomes across the function.
• Work collaboratively with legal teams to proactively identify risks while equipping teams with practical tools and insights to navigate complex challenges effectively.
• Serve as a key point of contact for HR professionals seeking advice on employee relations issues, promoting consistency in case resolution throughout the organisation.
• Oversee the handling of ACAS conciliation and Employment Tribunal claims across the division by managing documentation, submissions, and negotiations to secure fair resolutions.
• Maintain core employee relations documents and templates so they remain current, practical, and supportive of policy adherence across all business areas.
• Launch and lead initiatives aimed at enhancing employee relations culture through engagement campaigns, awareness-building activities, or benefits alignment projects.
• Coordinate with Learning & Development partners to strengthen ER capability among managers and HR teams by addressing skills gaps through tailored development programmes.
• Work in partnership with other ER leaders across the business to create cohesive practices that ensure policy and process alignment organisation wide.

What you bring:

To excel as Head of Employee Relations, your background should reflect significant experience managing complex employee relations issues at a senior level within large or multifaceted organisations.

• Extensive experience in senior-level employee relations roles within large or complex organisations where you have demonstrated your ability to manage high-stakes people matters effectively.
• Tribunal experience
• Proven expertise in partnering on organisational change initiatives by offering guidance that balances compliance requirements with empathy for those affected.
• Strong background in developing and embedding continuous improvement cultures within HR functions by identifying efficiencies and showcasing measurable results.
• Demonstrated ability to collaborate productively with legal teams to proactively address risk while providing practical solutions for challenging situations.
• Experience overseeing ACAS conciliation processes as well as Employment Tribunal claims management including documentation preparation, submission handling, and negotiation for fair outcomes.
• Excellent interpersonal skills enabling you to work collaboratively with peers across different departments while ensuring cohesive practices are adopted organisation-wide.

What's next:

Apply today by clicking on the link provided; join an organisation where your expertise will help shape a positive future for all employees.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates