HR Advisor
HR Advisor/ Employment Law Consultant Contract: Permanent Location: Manchester City Centre (Fully on-site role) Salary: £29,000 - £35,000 per annum Hours: Monday-Friday, 9am-5pm Interview: 1 stage on-site
This exciting opportunity is with a well-respected and long-established HR consultancy located in central Manchester. In this role, you’ll join a team dedicated to delivering legally sound HR and Employment Law advice to clients over the phone, covering all areas of HR to support their unique business requirements. You’ll also play a key role in identifying any commercially non-compliant practices and advising on the associated risks.
As an HR Advisor, you’ll take on a varied and meaningful position that allows you to develop your HR career while making a tangible impact on businesses in Manchester and across the UK.
Main Responsibilities of the HR Advisor:
- Stay updated on HR and Employment Law to maintain expertise.
- Provide high-quality, efficient telephone-based HR advice within SLAs.
- Own and drive cases to resolution while building strong client relationships.
- Accurately document all advice and manage ongoing cases in the internal system.
- Guide clients to relevant HR documents and review their policies during calls.
- Follow internal escalation protocols and ensure smooth case handovers.
- Recommend additional services where relevant.
- Handle complex HR cases with in-depth legal knowledge.
- Support new consultants and deliver training as needed.
- Conduct Welcome Calls to introduce new clients to the platform.
- Complete additional tasks as required by management.
Essential requirements of the HR Advisor:
- CIPD Level 5 or above is desirable but not essential- support is available after probation.
- Strong ability to build and maintain excellent client relationships.
- A proactive mindset, eagerness to learn, and the ability to effectively share knowledge with both the team and clients.
- Comfortable working in a fast-paced environment.
- Excellent time management skills with the ability to manage a personal caseload.
- Adaptable and resilient, able to work under pressure.
- Committed to delivering high-quality service with a problem-solving approach to client issues.
- Candidates with experience in retail, hospitality, or care management are highly encouraged to apply.
Benefits:
- Clear progression plan- HR Advisor- Senior HR Advisor- HR Manager- HR Business Partner, with continued support throughout
- Training- 4-week training course
- Opportunity- offered post grad certificate in employment law (8 weeks unless they have CIPD level 7, mandatory)
- Pay review’s- x 2 a year and promotion opportunities, which is typically achievable after the first 6 months, within this support and development to progress
- Enhanced holidays – 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service
- Contractual sick pay – 1 week increasing to 3 weeks after 1 years’ service
- Private health care cover after 5 years’ service and Health Shield Cash Plan from day 1.
- Christmas bonus after 3 years’ service
- And more*
If you are interested in this exciting and varied opportunity, then please apply to this advert directly or contact courtney.dawson@robertwalters.com for more information.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
About the job
Contract Type: Permanent
Specialism: Human Resources
Focus: HR Generalist
Industry: Human Resources and Personnel
Salary: £29,000 - £35,000 per annum + pay reviews, progression
Workplace Type: On-site
Experience Level: Associate
Location: Manchester
FULL_TIMEJob Reference: 867AV9-944D975F
Date posted: 2 July 2025
Consultant: Courtney Dawson
northern-west human-resources/hr-generalist 2025-07-02 2025-08-31 human-resources-and-personnel Manchester Greater Manchester GB GBP 29000 35000 35000 YEAR Robert Walters https://www.robertwalters.co.uk https://www.robertwalters.co.uk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true