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HR Advisor

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HR Advisor/ Employment Law Consultant Contract: Permanent Location: Manchester City Centre (Fully on-site role) Salary: £29,000 - £35,000 per annum Hours: Monday-Friday, 9am-5pm Interview: 1 stage on-site

This exciting opportunity is with a well-respected and long-established HR consultancy located in central Manchester. In this role, you’ll join a team dedicated to delivering legally sound HR and Employment Law advice to clients over the phone, covering all areas of HR to support their unique business requirements. You’ll also play a key role in identifying any commercially non-compliant practices and advising on the associated risks.

As an HR Advisor, you’ll take on a varied and meaningful position that allows you to develop your HR career while making a tangible impact on businesses in Manchester and across the UK.

Main Responsibilities of the HR Advisor:

  • Stay updated on HR and Employment Law to maintain expertise.
  • Provide high-quality, efficient telephone-based HR advice within SLAs.
  • Own and drive cases to resolution while building strong client relationships.
  • Accurately document all advice and manage ongoing cases in the internal system.
  • Guide clients to relevant HR documents and review their policies during calls.
  • Follow internal escalation protocols and ensure smooth case handovers.
  • Recommend additional services where relevant.
  • Handle complex HR cases with in-depth legal knowledge.
  • Support new consultants and deliver training as needed.
  • Conduct Welcome Calls to introduce new clients to the platform.
  • Complete additional tasks as required by management.

Essential requirements of the HR Advisor:

  • CIPD Level 5 or above is desirable but not essential- support is available after probation.
  • Strong ability to build and maintain excellent client relationships.
  • A proactive mindset, eagerness to learn, and the ability to effectively share knowledge with both the team and clients.
  • Comfortable working in a fast-paced environment.
  • Excellent time management skills with the ability to manage a personal caseload.
  • Adaptable and resilient, able to work under pressure.
  • Committed to delivering high-quality service with a problem-solving approach to client issues.
  • Candidates with experience in retail, hospitality, or care management are highly encouraged to apply.

Benefits:

  • Clear progression plan- HR Advisor- Senior HR Advisor- HR Manager- HR Business Partner, with continued support throughout
  • Training- 4-week training course
  • Opportunity- offered post grad certificate in employment law (8 weeks unless they have CIPD level 7, mandatory)
  • Pay review’s- x 2 a year and promotion opportunities, which is typically achievable after the first 6 months, within this support and development to progress
  • Enhanced holidays – 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service
  • Contractual sick pay – 1 week increasing to 3 weeks after 1 years’ service
  • Private health care cover after 5 years’ service and Health Shield Cash Plan from day 1.
  • Christmas bonus after 3 years’ service
  • And more*

If you are interested in this exciting and varied opportunity, then please apply to this advert directly or contact courtney.dawson@robertwalters.com for more information.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Contract Type: Permanent

Specialism: Human Resources

Focus: HR Generalist

Industry: Human Resources and Personnel

Salary: £29,000 - £35,000 per annum + pay reviews, progression

Workplace Type: On-site

Experience Level: Associate

Location: Manchester

Job Reference: 867AV9-944D975F

Date posted: 2 July 2025

Consultant: Courtney Dawson