Customer service advisor

Customer Service Advisor Salary: £28,750 + a wide variety of amazing benefits Location: Altrincham (Hybrid working available after probation) Hours: Monday to Friday, regular business hours

Join a company that puts people first — both customers and employees.
Are you passionate about delivering outstanding customer service? Do you thrive in a supportive, energetic environment where your development is a priority? If so, we’d love to hear from you!

We're looking for enthusiastic and personable Customer Service Advisors to become a valued part of the growing team. At the core, they believe in motivating, recognising, and progressing their people — and they’re proud of the fun, engaging culture they’ve built along the way.

What you’ll be doing:

• Building lasting relationships with customers and contractors, delivering top-tier service every time
• Resolving queries and complaints with professionalism and empathy
• Communicating clearly and confidently via phone and email
• Representing and promoting our company values in everything you do

What we’re looking for:

• Previous experience in customer service — ideally in a phone-based role
• A positive, proactive approach and a genuine desire to help others
• Confidence, resilience, and the ability to handle challenging conversations calmly
• Strong communication skills and a team-player mindset

What you’ll get in return:

• Competitive salary of £28,750
• Hybrid working after probation (flexibility that fits your life)
• A vibrant, people-focused workplace with real opportunities to grow
• A fantastic range of benefits to support your wellbeing and success

Ready to take the next step in your career?
Apply now and discover how rewarding a truly people-first workplace can be.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates