Credit Controller

An exciting opportunity has arisen for a Credit Controller to join a collaborative and supportive team based in Salford Quays. This permanent position offers you the chance to play a vital role within a well-established shared services environment, supporting multiple entities across Europe

As a Credit Controller, you will play an integral part in maintaining the financial health of the organisation’s European operations. Your day-to-day responsibilities will involve managing collections activities, reconciling accounts, resolving queries, reviewing credit limits, and supporting compliance efforts.

• Corresponding with customers to chase payments for outstanding sales invoices using FSCM Collections tools, ensuring timely receipt of funds.
• Reconciling accounts and issuing accurate statements to customers on a regular basis to maintain clear financial records.
• Resolving invoice queries efficiently by liaising with both internal teams and external clients to ensure swift resolution and customer satisfaction.
• Reviewing customer credit levels by analysing credit reports and utilising FSCM Credit Management systems to assess risk appropriately.
• Supporting the business by preparing custom customer data reports as required, contributing valuable insights for decision-making.
• Ensuring all processes are carried out in accordance with SOX compliance requirements and assisting with statutory audit requests as needed.
• Collaborating closely with colleagues within the wider team to share knowledge, best practices, and provide mutual support on complex cases.
• Maintaining up-to-date documentation of collection activities and communications for audit purposes and process improvement initiatives.
• Participating in additional duties as assigned by management, demonstrating flexibility and commitment to team objectives.

Ideally you will have the following experience:

• Proven experience from previous positions involving collections or credit management within large organisations or shared service centres.
• Technical expertise with Microsoft Excel to analyse data accurately and produce insightful reports when required.
• Familiarity with SAP systems will be advantageous as you navigate daily tasks.
• Strong interpersonal skills will help foster positive connections both internally among your team members and externally with customers.
• A keen eye for detail coupled with an organised approach ensures that all compliance requirements are met consistently.
• Your ability to communicate clearly—both verbally and in writing

In return you will receive an competitive salary, flexi-time and hybrid working (2 days per week in the office)

Click on the link to apply

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates