Billing Specialist

An exciting opportunity has arisen for a Billing Specialist to join a rapidly expanding global finance department based in London. This role is perfect for someone who thrives on maintaining customer data integrity and ensuring accurate and timely invoicing. The successful candidate will play a crucial part in the company's monthly Order-to-Cash cycle, handle various billing reconciliations, and support the AR & Collection team in their activities.

What you'll do:

As a Billing Specialist, you will be at the heart of the finance department, ensuring the smooth running of the financial operations. Your primary focus will be managing customer invoicing through the ERP system, but your influence will extend far beyond this. You'll be instrumental in the monthly Order-to-Cash cycle, handling everything from sales order processing to customer data changes. Your meticulous attention to detail will shine through as you register and reconcile collections from customers, align AR aging reports, and resolve any discrepancies that arise. Your excellent communication skills will foster strong relationships with customers, sales reps, business operations, customer success and AR/collection teams.

• Manage customer invoicing in the ERP system
• Ensure timely sales order processing as part of the company’s monthly Order-to-Cash cycle
• Handle internal requests for customer data changes
• Register and reconcile collections from customers
• Align AR aging reports and related deliverables
• Research and resolve customer account discrepancies
• Resolve internal and external queries/issues promptly
• Contribute to the team’s mission to improve data flows, optimise processes, and ensure accounting output is accurate.

What you bring:

The ideal candidate for this Billing Specialist role comes from an AR/Billing background within a global company. You are familiar with ERP systems and ideally have hands-on experience with Salesforce. Your proficiency in Excel is evident in your comfortability with VLOOKUPs and Pivot Tables. You have a solid foundation in basic accounting principles and an exceptional attention to detail. Your ability to multitask, manage routine tasks, and identify improvement opportunities sets you apart. You are service-oriented, quick to learn, and thrive in a team environment.

• Minimum 2 years of experience in an AR/Billing role within a global high-tech company (SAAS - an advantage)
• Experience with ERP systems (Netsuite advantageous)
• Experience with Salesforce is advantageous
• Proficiency with Excel (VLOOKUPs, Pivot Tables)
• Basic accounting knowledge
• Exceptional attention to detail and ability to multitask
• Strong business partnering skills or willingess to learn with demonstrated ability to work cross functionally at various levels within a company
• Proactive approach with a team player attitude
• Ability to manage routine tasks repeatedly and identify improvement opportunities
• Service-oriented mindset with quick learning abilities

What sets this company apart:

This company is a global leader in its field, known for its commitment to innovation and excellence. They offer a supportive and inclusive work environment where every employee is valued and encouraged to reach their full potential. The company prides itself on its flexible working opportunities, generous pensions contributions, and training opportunities that foster career growth.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates