Business Analyst

Role Overview: As a Business Analyst, you’ll play a key role in shaping how a tech company we are working with operates by defining business requirements, designing processes, and supporting system implementations. This is a hands-on role where you’ll collaborate across departments to ensure systems and processes align with the companies growth strategy.

Key Responsibilities:

1. Lead Business Requirements & Process Design:
• Facilitate workshops to gather requirements.
• Document clear, scalable business needs (e.g., BRDs, user stories).
• Analyse current processes and design future-state solutions.
2. Support Core Systems & IT Landscape:
• Act as the business lead for Microsoft Dynamics 365 Sales, Business Central, and related platforms.
• Partner with IT to enhance systems like HR, Finance, and Operations tools.
3. Integration & Transformation Initiatives:
• Support M&A integrations by analysing acquired processes and planning migrations.
• Coordinate UAT (User Acceptance Testing) and validate solutions.
4. Continuous Improvement & Governance:
• Identify inefficiencies and propose automation or simplification opportunities.
• Maintain documentation aligned with PMO standards.

What you'll bring:

• 5–8 years of experience as a Business Analyst in a systems-driven organisation.
• Strong knowledge of ERP/CRM platforms (Microsoft Dynamics 365 preferred).
• Experience leading workshops and managing stakeholders.
• Understanding of end-to-end business processes (e.g., Order-to-Cash, Reporting).
• Proven ability to support system rollouts or integrations.
• Analytical mindset with excellent documentation skills.

Preferred Skills:

• Familiarity with Microsoft Power Platform (Power BI, Power Automate).
• Exposure to M&A integrations or system consolidation.
• Knowledge of API/integration concepts (e.g., REST APIs).
• Lean/continuous improvement mindset.

Why Join QBS?

The company is scaling rapidly across EMEA, offering an exciting opportunity to work in a fast-paced, acquisition-driven environment. The company values diversity and fosters an inclusive culture where every voice matters.

If this aligns with your career goals and expertise, it’s a fantastic opportunity to contribute to a growing organization while advancing your skills in business analysis and systems transformation! Let me know if you'd like further assistance or help applying for this role.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates