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Senior Service Desk Engineer

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Our client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a Senior Service Desk Engineer who will be responsible for providing technical support to onsite users.

Job Title: Senior Service Desk Engineer

Location: Spinningfields, Manchester (Hybrid)

Salary: Up to £35,000 + Excellent Benefits package and holiday allowance!

Our client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a 2nd Line Engineer who will be responsible for providing technical support to onsite users.

Key Responsibilities:

Managing Active Directory
Providing desktop support
Managing Office 365
Troubleshooting network and email issues
Troubleshooting Microsoft applications
Managing new user and leaver administration
Managing antivirus (ESET & Sophos)
Advanced management of networking devices (Firewall/Switches)
Managing storage troubleshooting (SANs & NAS)
Managing SQL Server
Excellent hardware and software troubleshooting and problem-solving skills
Managing server management and maintenance

Requirements:

Relevant qualifications in IT such as Microsoft, Cisco, CompTIA
A minimum of 2 years experience providing IT support to clients
Experience in managing some or all of the key responsibilities listed above
One or more of the following skills: Expert knowledge of Virtualisation, Networking, Storage, Azure or Server Management
Excellent communication skills and ability to work independently or as part of a team
Willingness to learn new technologies and adapt to changes in the IT industry

Desirable:

Management of networking devices (Firewall/Switches)
InTune/MDM skills
Storage troubleshooting (SANs & NAS)
SQL Server
knowledge of Virtualisation, Networking, Storage, Azure or Server Management

If you are looking to join a dynamic and growing company with great career progression opportunities, we would love to hear from you. For further information about this role or other IT Opportunities in the North, please contact me for a confidential discussion on Luca.Valeri@RobertWalters.com or call me on +441612147422

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Contract Type: FULL_TIME

Specialism: Technology & Digital

Focus: IT Support

Industry: IT

Salary: £31,000 - £35,000 per annum

Workplace Type: Hybrid

Experience Level: Associate

Location: Manchester

Job Reference: 50903803/001

Date posted: 9 May 2025

Consultant: Luca Valeri