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IT Service Desk Analyst

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1st Line Support Analyst Onsite in Chippenham 5 days per week Salary - £25,000

Our client is seeking a Service Desk Analyst who is not only technically knowledgeable but also possesses excellent customer service skills. This role requires an individual who thrives in a fast-paced environment, can adapt to changing circumstances, and has a keen eye for problem-solving. The successful candidate will be part of a dynamic team, providing top-notch technical support while maintaining a customer-focused attitude.

What you bring:

  • Ability to prioritise variable workload and know when to escalate a problem appropriately
  • Excellent interpersonal and communication skills, both verbally and written
  • Good knowledge of service management toolsets like ServiceNow and ITIL
  • Proven experience & understanding of IT infrastructure, desktop and business applications
  • Administration of Active Directory, End User Devices, Office 365 and Business Applications
  • Technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking and Citrix

What's next:

Ready to take the next step in your career? Apply now for this exciting opportunity!

Apply today by clicking on the link!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

About the job

Contract Type: FULL_TIME

Specialism: Information Technology

Focus: IT Support

Industry: IT

Salary: Up to £25,000 per annum

Workplace Type: On-site

Experience Level: Associate

Location: Chippenham

Job Reference: UZN3NW-2C2C445D

Date posted: 5 March 2025

Consultant: Bradley Webb

bradley.webb@robertwalters.com

Bradley Webb

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