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Service Desk Analyst

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Service Desk Analyst Manchester - Hybrid 6 Month CONTRACT Inside IR35

Service Desk Analyst

Manchester - Hybrid

6 Month CONTRACT Inside IR35

  • Reporting to the Service Desk Manager, you will be responsible for logging, resolving and escalating a range of IT incidents and service requests as well as systems and event monitoring tasks and end-user device management.
  • You will deal with enquiries raised over the telephone, self-service or face to face ensuring all incidents and service requests are captured and progressed and resolved to the highest quality.
  • Knowledge of a range of technologies including Windows Operating System, Active Directory, Outlook, MS Teams, Office365, and Telephony

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Contract Type: CONTRACTOR

Specialism: Information Technology

Focus: IT Support

Industry: IT

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Associate

Location: Manchester

Job Reference: C7743Q-BE00ADBB

Date posted: 28 January 2025

Consultant: Rory Ridley

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