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Desktop Support Engineer - 6 month FTC

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Desktop Support Engineer – 6 month FTC Location: London – fully on-site (5 days per week in the office) Salary: £75,000 per annum Ideal experience: * 4-8 years’ Tech Support experience – Financial Services * Tradefloor experience including market data (Bloomberg) * AD, O365, Citrix, SCCM, Mobile device support, Networking

Department overview:

Our Technology Infrastructure team operates globally and is responsible for every aspect of the firm's platforms. This ranges from our EUC/Office environments to Trading and Core service Co-Location Data Centres, and extends to Public Cloud, delivering top-tier technology services to a dynamic and demanding Trading organisation.

Role overview:

Predominantly involved in the EUC environments, user support and maintenance in our London and remote regions in Europe, Middle East, Asia and Americas.

The ideal candidate will have a solid understanding of the standard Windows desktop environment and current working experience in an Enterprise Front Office / Banking / Trading environment.

There may be a requirement to work shifts in order to cover trading times, although the hours covered are not expected to be outside of UK 7am – 7pm, with occasional weekend work.

Experience required:

Key Capabilities / Knowledge

  • Fantastic interpersonal skills and enjoys interacting with people and providing first class service
  • Desktop & Trade Floor support experience working in a structured or financial institution within a dynamic and fast paced operational support environment.
  • A rounded engineer with knowledge across the infrastructure stack and the ability to work and communicate effectively to both technical and non-technical people

Core Skills

  • Trade floor experience
  • Microsoft Active Directory user / group maintenance
  • Microsoft Windows 10 Operating systems
  • Experience of working with Virtual Desktop Environments (Citrix beneficial)
  • Microsoft Office 2019, 2021 and 365 suites, including custom / 3rd party Excel add-in support.
  • Core understanding of TCP/IP, Networking Technologies and desk level patching
  • Market Data Application experience, namely Bloomberg
  • Mobile device support experience (Blackberry Work/UEM)
  • Poly / Microsoft Teams video conferencing
  • Working knowledge of SCCM / Application Virtualisation and / or similar technologies
  • Working knowledge of current Citrix Virtual Apps / Desktop delivery environments

If you are interested, please apply using the link or send your CV to jared.wolfaardt@robertwalters.com

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Contract Type: TEMPORARY

Specialism: Information Technology

Focus: IT Support

Industry: Financial Services

Salary: £65,000 - £75,000 per annum

Workplace Type: On-site

Experience Level: Associate

Location: London

Job Reference: ZZJIEN-CAE2AFA9

Date posted: 18 September 2024

Consultant: Jared Wolfaardt

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