VP - Control-M Platform SME (12M FTC)

An established global financial services organisation is seeking an experienced Control-M Platform SME to join its Service Operations function. This team is responsible for delivering 24/7 operational support across infrastructure and platforms, ensuring high availability, stability, and security.This is a key role supporting a widely used enterprise scheduling platform, working closely with both application and infrastructure teams across the business.

You will act as the subject matter expert for the Control-M platform, owning its performance, stability, and strategic development. You’ll work across operations, engineering, and business stakeholders to optimise workflows, enhance automation, and drive platform improvements.

Key Responsibilities

• Own and maintain the health and performance of the Control-M platform
• Install, configure, and upgrade servers, agents, and plugins
• Troubleshoot job failures, system errors, and performance issues within SLA
• Optimise batch workflows and reduce false alerts for platform users
• Develop and maintain a 3-year product roadmap, identifying enhancements and innovation opportunities
• Engage with stakeholders to gather and prioritise requirements
• Present platform strategy, architecture, and roadmap to senior audiences
• Drive adoption of automation and self-service capabilities
• Support DevOps integration, including CI/CD pipelines and deployment tooling
• Ensure high availability and disaster recovery readiness, including regular testing
• Lead security and vulnerability management, ensuring compliance with internal policies
• Produce and maintain technical and operational documentation

Skills & Experience

Technical Expertise

• Strong, hands-on experience with Control-M (v9+) across the full platform
• Solid experience with Linux and Windows environments
• Experience handling major incidents, root cause analysis, and problem management
• Familiarity with ITSM tools (e.g., ServiceNow, JIRA) and monitoring platforms
• Exposure to automation and DevOps practices (CI/CD pipelines preferred)

Regulatory & Environment

• Experience working in regulated environments (e.g., financial services or critical infrastructure)
• Understanding of frameworks such as GDPR, DORA, or similar

Soft Skills

• Strong stakeholder engagement and communication skills
• Analytical mindset with a structured approach to problem solving
• Ability to work in high-pressure, business-critical environments
• Proactive, accountable, and delivery-focused

Qualifications

• Degree in IT, Computer Science, Engineering, or equivalent experience
• Relevant industry experience in enterprise platform support

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