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Production Support Analyst with BA Responsibilities

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IT Infrastructure Engineer (3rd Line) Salary: £50,000 - 70,000 Location: London Keywords: IT, Infrastructure, Engineer, 3rd Line, London Our client is a renowned Investment Bank who are looking for a talented IT Infrastructure Engineer (3rd Line) to join a dynamic and ambitious team. The role offers a competitive salary of £50,000 - £70,000 and is based in the vibrant city of London. This position will allow you to showcase your skills in managing complex projects, maintaining technical systems, and providing top-notch desktop support. You'll be part of an organisation that values smart thinking, dynamism, and collaboration. The company is renowned for its commitment to delivering expert services across various industry sectors. * Competitive salary range of £50,000 - £70,000 * Hybrid working model with 4 days per week in the office * Opportunity to work on complex projects and maintain advanced technical systems * Work within an organisation that values smart thinking, dynamism, and collaboration

What you'll do:

As an IT Infrastructure Engineer (3rd Line), you will play a pivotal role in resolving escalated service issues; engineering; and implementing complex projects. Your broad role will also involve providing desktop support for approximately 190 users, as well as server support. You will have exposure to trading and CRM systems and software on site. You will work closely with other members of the IT team and the wider business to develop strategies for the infrastructure focusing on delivering scalable solutions. Your ability to manage all operational elements of the firm’s IT Infrastructure in accordance with best practice and regulatory compliance requirements will be crucial.

  • Develop strategies and direction for the infrastructure focusing on delivering scalable solutions
  • Manage all operational elements of the firm’s IT Infrastructure in accordance with best practice and regulatory compliance requirements
  • Train and develop junior staff, ensuring high-quality service delivery
  • Manage key relationships with external vendors ensuring best value
  • Develop a robust, reliable, secure, and high performing infrastructure with high availability options
  • Respond to any day-to-day user and server support queries
  • Troubleshoot desktop/laptop/server-side issues
  • Participate in office/desk moves when required

What you bring:

The ideal candidate for the IT Infrastructure Engineer (3rd Line) role will bring a wealth of knowledge and experience in IT infrastructure. You will have a thorough understanding of Dell Laptop/Desktop/Server, Windows 10, and Windows Server 2012R2 through to 2019. Your proficiency in Microsoft Exchange Online (Office 365) and Microsoft Office 2016 and 365 will be essential. Your understanding of Networking (knowledge of TCP/IP topologies) and Palo Alto Firewalls will be crucial. Your strong focus on IT security and your ability to manage hosted telephone system infrastructure will set you apart.

  • Knowledge of Dell Laptop/Desktop/Server
  • Experience with financial services applications such as Bloomberg, Fidessa, etc.
  • Experience with Windows 10 and Windows Server 2012R2 through to 2019
  • Proficiency in Microsoft Exchange Online (Office 365) and Microsoft Office 2016 and 365
  • Understanding of Networking (knowledge of TCP/IP topologies) and Palo Alto Firewalls
  • Experience with Microsoft Azure (AD/Hosting) and HP Switching and routing
  • Strong focus on IT security
  • Understanding and maintenance of virtualization technologies
  • Ability to manage hosted telephone system infrastructure

What sets this company apart:

This company is a UK champion for ambitious growth and investment companies. The Group is trusted by public and private companies, operating across industry sectors, to deliver expert services in equity capital markets, M&A, debt advisory and growth capital. They have offices in London and Edinburgh and has a global reach through its membership of Oaklins.

What's next:

Ready to take the next step in your career? Apply now!

Apply Today by clicking on the link!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Contract Type: FULL_TIME

Specialism: Information Technology

Focus: Infrastructure

Industry: Banking

Salary: £50,000 - £70,000 per annum + bonus and other benefits

Workplace Type: Hybrid

Experience Level: Associate

Location: London

Job Reference: N6TES1-8AF20092

Date posted: 23 May 2024

Consultant: Jared Wolfaardt

Phone number:

jared.wolfaardt@robertwalters.com

Jared Wolfaardt

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