My client, an International Bank, are looking for an Operational Resilience Business Partner to join their growing team based in London.
About the Operational Resilience Business Partner Role:
You will be responsbile for for developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of my client's strategic objectives. Specific responsibilities include:
- Responsible for building awareness and understanding of Operational Resilience across the firm, leading communications and training campaigns at all levels.
- Responsible for maintaining strong collaborative relationships with key stakeholders, helping Service Owners, Resource Owners and Operational Resilience Coordinators perform their duties in line with regulatory expectations. Key activities include
- Help manage Important Business Services (IBS) and Critical/Important Functions (CIFs) in line with the Operational Resilience Framework:
- Maintain the list of both IBS and CIFs;
- Support the business in the process of identifying IBS & CIFs.
- Engage and liaise across each Corporate Function and HR to ensure a joined-up approach to the management of operational resilience requirements.
- Responsible for establishing and managing the process to monitor resilience of IBS and CIFs:
- Support the business to review and update Business Impact AnalysisSupport the identification of IBS & CIFs using the regulatory definitions and internal procedures.
- Coordinate activity to assess resilience vulnerabilities related to IBS and CIFs.
- Support efforts to mature the identification and documentation of CIFs.
- Responsible for establishing and managing technology testing activities in line with Operational Resilience requirements
- Engage and support testing activities
- Coordinate and facilitate scenario testing workshops with relevant Service and Resource owners.
- Assure testing methods and outcomes of related functions testing
- Responsible for establishing and managing the process to assess vulnerabilities, and define and deliver remedial actions
- Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience
- Help the business to define appropriate remedial actions;
- Track delivery of actions and review evidence of gap closure.
- Responsible for establishing and managing the creation the Regulatory Self-Assessment:
- Coordinate the annual regulatory self-assessment;
- Coordinate internal governance and approval (incl. Board approval)
Skills and knowledge required:
- Technical knowledge
- Detailed knowledge of the Operational Resilience Policy Statements (March 2021)
- Knowledge of EU Digital Operational Resilience Act requirements.
- Demonstrable knowledge of Operational Risk, Operational Resilience and Business Continuity tools, methodologies and best practice
- Experience delivering regulatory change and transformation
- Business Continuity Management knowledge desirable
- Leadership skills
- Ability to identify and resolve risks and issues, or prompt escalation to management if they are not able to be resolved
- Use project management experience and knowledge to drive focus on effective and timely delivery of activities, managing the critical path and reporting regularly on status of deliverables
- Ability to develop solutions to complex problems and makes recommendations to management
- Communication & Influencing skills
- Advocate for operational resilience and builds strong relationships with senior stakeholders across all business areas to ensure deliver and embedder of operational resilience throughout the organisation
- Ability to build collaborative relationships across the business, working closely with internal customers
- Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables
- No qualifications required; qualified through experience
Where required, the role holder will also:
- Support the Head of Operational Resilience with the Operational Resilience Oversight Committee or Practitioners Forum.
- Contribute to the Operational Resilience team’s performance, ensuring compliance with the organisations governance policies and procedures.
- Support the design, planning and implementation of the overall Operational Resilience framework across EHQ (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies.
- Develop and deliver short and the medium term objectives/actions within the Operational Resilience framework.
- Ensure that the Operational Resilience objectives are in line with the agreed budget, including training & expectations.
- Analyse the risk and effectiveness of the regions Operational Resilience reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction.
- Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their Operational Resilience weaknesses and concerns are addressed proactively.
- Develop and enhance staff training as required.
- Provide regular updates on progress under the Operational Resilience framework and other key forums/committees. Contribute to the Operational Resilience governance deliverables for business activity to influence business strategy for the region and globally
If the above is of interest and you would like to know more please apply to this role or call me on 0207 509 8040 to find out more.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
