Head of AI

We are appointing a senior AI leader to establish and expand our artificial intelligence capability. This individual will take ownership of the AI function, define the strategic direction, and ensure successful commercial deployment of AI-led products and services. The successful candidate will lead specialist teams, shape scalable AI solutions, and actively support revenue generation through customer engagement and market-facing initiatives.

Core Accountabilities

Strategic Direction & Team Leadership

• Develop and articulate a clear AI vision aligned to organisational growth objectives

• Build and lead a multidisciplinary AI team spanning engineering and data science

• Implement robust standards covering development, deployment, governance, and responsible AI

• Create a culture of innovation, accountability, and delivery excellence

Product Ownership & Delivery

• Define and manage the AI product and service portfolio

• Convert market demand and customer requirements into scalable, production-ready AI offerings

• Determine technical investment priorities based on commercial return and strategic value

• Ensure solutions are robust, repeatable, and capable of scaling across clients

Commercial Engagement & Market Activation

• Work closely with Sales and Marketing to position AI capabilities effectively

• Contribute to solution design, client discovery sessions, and bid responses

• Act as a trusted AI authority in enterprise conversations

• Develop packaged AI propositions that are easy to articulate and deploy

Customer Impact & Use Case Development

• Identify high-value AI opportunities directly with clients

• Validate business cases and measurable outcomes

• Oversee execution from proof-of-concept through to operational deployment

• Ensure solutions deliver tangible commercial results

Collaboration & Stakeholder Management

• Partner with Product, Engineering, Commercial, and Executive leadership

• Communicate complex AI and data concepts in clear, accessible language

• Provide transparent reporting on delivery progress, risks, and opportunity areas

Experience & Capability Requirements

• Demonstrated leadership of AI, ML, or advanced analytics teams

• Strong technical grounding in data, AI, or software engineering disciplines

• Experience shaping or influencing product strategy and execution

• Exposure to customer-facing engagements and enterprise solution environments

• Ability to connect strategic intent with measurable commercial outcomes

Desirable Background

• Experience delivering AI services or solutions within consulting or product-led environments

• Exposure to regulated or large enterprise customers

• Familiarity with cloud-based AI platforms, modern MLOps practices, and scalable architectures

• Commercially astute, outcome-oriented mindset

Indicators of Success

• A motivated and high-performing AI team delivering production-grade solutions

• A clearly defined and commercially validated AI roadmap

• Revenue-generating AI propositions with repeatable delivery models

• Strong internal alignment and trusted client partnerships driving accelerated deal cycles

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates