Global Employer Tax Services Assistant Manager

Global Employer Services Assistant Manager

Salary: Competitive and based on experience

Location: Birmingham

This is an exciting opportunity for you to join a thriving national employer solutions team as a Global Employer Services Assistant Manager, based in Birmingham. The organisation is renowned for its commitment to individuality, fresh thinking, and a collaborative culture that values every voice. You will be part of a growing network of global mobility experts, working closely with specialists across employment tax, reward, employment law, payroll services, and HR consultancy. This role offers the chance to make a meaningful impact by supporting a diverse range of clients and contributing to the ongoing expansion of the global mobility team. With flexible working arrangements, generous holiday options, and access to extensive training resources, this position provides an environment where your professional growth and personal wellbeing are prioritised. If you are passionate about connecting with people, learning new things, and making improvements in everyday processes, this is the perfect place for you to thrive.

• Join a supportive and inclusive team that values collaboration and encourages knowledge sharing across multiple disciplines including employment tax, reward, payroll services, and HR consultancy.
• Benefit from flexible working opportunities and a comprehensive suite of wellbeing benefits designed to support your lifestyle both inside and outside of work.
• Access over 300 on-demand courses developed by an in-house talent development team to help you continually grow your expertise and advance your career.

What you'll do:

As a Global Employer Services Assistant Manager, you will play a pivotal role in delivering exceptional service across a varied portfolio of clients. Your day-to-day activities will involve managing multiple client accounts with care and attention, ensuring that each receives tailored support aligned with their unique needs. You will act as the primary coordinator for all global mobility assignments, fostering strong relationships both internally with colleagues from different specialisms and externally with clients. By supporting compliance services and advisory projects, you will apply your technical expertise while always considering practical business outcomes. Your responsibilities will also include assisting senior leaders in identifying new business opportunities and expanding current engagements through thoughtful relationship management. Financial stewardship is key; you will oversee elements of client portfolio finances while guiding junior team members through mentoring. Effective communication is essential as you translate complex topics into accessible language for clients. Your ability to plan ahead, prioritise tasks efficiently, demonstrate risk awareness, and contribute positively to the team’s inclusive culture will ensure your success in this rewarding role.

• Manage several client accounts simultaneously by providing dependable support and ensuring premium service delivery while maintaining strong day-to-day client relationships.
• Coordinate all aspects of global mobility work as the first point of contact for clients, building effective internal and external connections to facilitate seamless service.
• Support the successful delivery of compliance services and advisory projects by applying technical excellence alongside practical commercial insight.
• Assist Managers or Associate Directors in developing new business opportunities while identifying ways to expand existing client engagements through attentive relationship management.
• Take ownership of certain financial aspects within your client portfolio by monitoring budgets, adhering to financial parameters, and acting as the initial point of management oversight.
• Guide and mentor Assistants and Associates within the team by offering nurturing support and sharing your knowledge to foster their professional development.
• Demonstrate risk awareness by initiating effective reviews, consulting with management when necessary, and knowing when issues should be escalated appropriately.
• Communicate complex expatriate tax and international social security matters clearly to non-specialists in both written and oral formats.
• Plan and prioritise workloads efficiently using proven organisational skills to ensure deadlines are consistently met across multiple projects.
• Contribute positively to the team’s culture by embracing diversity of thought, encouraging open communication, and supporting colleagues’ success.

What you bring:

In this Global Employer Services Assistant Manager position, your background in expatriate tax or international social security—ideally supported by ATT or CTA qualifications—will enable you to manage complex assignments confidently. Your proven organisational abilities will allow you to juggle competing priorities while maintaining high standards across all deliverables. Clear communication is vital; your skill at translating intricate technical details into understandable advice ensures clients feel supported at every stage. You bring commercial awareness that helps safeguard financial integrity within your portfolio while remaining sensitive to potential risks requiring escalation. Building lasting relationships comes naturally thanks to your empathetic approach and strong interpersonal skills. Experience mentoring others adds value not only to those around you but also strengthens the overall team dynamic. Your enthusiasm for ongoing learning means you actively seek out training opportunities that enhance your expertise further. Above all else, your commitment to inclusivity ensures everyone feels valued—making you an ideal fit for this collaborative environment.

• Experience in expatriate tax and international social security with relevant qualifications such as ATT or CTA preferred; capable of managing multiple engagements effectively while supporting teams.
• Proven organisational skills demonstrated through successful project management experience including planning workloads and meeting deadlines consistently.
• Ability to communicate complex technical issues clearly in both written reports and verbal discussions with non-tax specialists.
• Awareness of risk factors within client portfolios coupled with sound judgement regarding when to consult or escalate matters appropriately.
• Commercial acumen enabling you to monitor budgets closely while adhering strictly to financial parameters set for each engagement.
• Track record of building strong client relationships through excellent interpersonal skills that foster trust and long-term collaboration.
• Experience mentoring or guiding junior colleagues within a professional services environment is highly desirable.
• A passion for continuous learning evidenced by engagement with training opportunities or professional development initiatives.
• Commitment to inclusivity demonstrated through respect for diverse perspectives within teams or client groups.

What sets this company apart:

The organisation stands out as an employer that truly values its people as its greatest asset. Here you will find a workplace committed to flexibility—offering hybrid working arrangements so you can balance professional responsibilities with personal commitments seamlessly. The generous holiday allowance includes 26 days off per year with the option to purchase additional days if needed. Wellbeing is at the heart of their benefits package: from lifestyle perks like an electric car scheme to health-focused offerings such as access to a virtual GP service. Financial wellbeing tools are available alongside comprehensive support for mental health. Professional growth is encouraged through access to more than 300 on-demand courses curated by an expert talent development team—ensuring you have every opportunity to expand your knowledge base at your own pace. The culture here celebrates individuality while fostering collaboration across disciplines; it’s an environment where fresh ideas are welcomed, diversity is embraced, and everyone has the chance to make a real impact on both their career journey and the wider community they serve.

What's next:

If you are ready for a fulfilling next step where your expertise will be valued in an inclusive environment focused on growth and wellbeing, this is your moment—apply now!

Apply today by clicking on the link provided.