Indirect Tax Manager (AM)

An excellent opportunity for an Indirect Tax Manager to join a highly regarded, fast-growing London team with expertise across all areas of indirect tax. You will advise a varied client base including major retailers, multinationals and public sector bodies, delivering engaging and diverse work. The role offers a collaborative culture, strong knowledge-sharing, ongoing training, flexible working, and a genuine commitment to inclusion and long-term career development.

Indirect Tax Manager

Salary: Competitive and based on experience

Location: London

Also Open to Assistant Manager level Applications

An exceptional opportunity has arisen for an Indirect Tax Manager to join a highly respected and rapidly expanding team in London, renowned for its expertise across all aspects of indirect tax. This role offers you the chance to work with a diverse portfolio of clients, ranging from household name retailers to major multinationals and public sector organisations, ensuring every day brings new challenges and rewarding experiences. You will be part of a supportive network of professionals who are committed to sharing knowledge and nurturing growth, with access to ongoing training opportunities and flexible working arrangements that promote a healthy work-life balance. The organisation is dedicated to fostering an inclusive environment where your interpersonal skills and collaborative approach will be valued, and your career ambitions supported by experienced leaders who genuinely care about your development.

• Work within one of the UK's largest and most knowledgeable indirect tax teams, offering exposure to complex projects across multiple industries including retail, supply chain, life sciences, technology, media, energy, and natural resources.
• Enjoy flexible working opportunities and comprehensive training programmes designed to help you grow both technically and commercially while maintaining a positive work-life balance.
• Benefit from supportive leadership that encourages collaboration, co-operation, and personal development through mentoring and coaching initiatives.

What you'll do:

As an Indirect Tax Manager based in London, you will play a pivotal role in delivering expert advice on VAT, customs duty, green taxes, and other indirect tax matters to a wide range of clients. Your day-to-day responsibilities will involve building trusted relationships with clients by understanding their business challenges and providing tailored solutions that add real value. You will be instrumental in identifying areas of risk as well as opportunities for improvement within client operations. By managing project budgets efficiently and contributing to business development efforts, you will help drive the success of the team. Your commitment to coaching junior colleagues will ensure the continued growth of talent within the organisation. Working alongside experienced directors and partners as well as specialists in related fields will enable you to broaden your expertise while making a meaningful impact on client outcomes.

• Provide high quality indirect tax advice to clients in accordance with UK legislation, HMRC guidance, and relevant local tax jurisdiction rules, drawing on support from international colleagues when necessary.
• Develop and maintain strong client relationships by delivering dependable service and understanding their unique business needs across various sectors.
• Identify VAT risks and opportunities for clients by developing innovative solutions tailored to their specific circumstances.
• Manage project finances effectively by developing budgets, overseeing billing processes, and ensuring profitable delivery of client engagements.
• Contribute to business development activities by supporting marketing initiatives aimed at expanding the team's client base.
• Coach and mentor junior team members from both technical and commercial perspectives, providing clear direction and constructive feedback to foster their professional growth.
• Collaborate closely with directors, partners, and specialist colleagues in International Tax, Transfer Pricing, Trade & Customs to deliver integrated solutions for clients.
• Monitor service quality standards rigorously to ensure consistent delivery of excellent outcomes for clients.
• Uphold ethical standards by recognising risk issues within client service environments and involving others appropriately when required.

What you bring:

Your proven experience as an Indirect Tax Manager will be evident through your deep understanding of VAT regulations gained over several years in compliance or advisory roles. You bring not only technical expertise but also outstanding interpersonal abilities that allow you to connect meaningfully with both clients and team members. Your communication style is open and honest—qualities that build trust across all levels of engagement. With strong analytical skills complemented by commercial awareness, you excel at finding practical solutions even in complex scenarios. You are committed to maintaining high ethical standards while monitoring risk issues diligently. Your enthusiasm for professional development ensures you remain knowledgeable about industry changes. Above all else, your supportive approach makes you an invaluable mentor who helps nurture talent within the team.

• Demonstrated ability to take personal responsibility for your work while remaining accountable within a collaborative team environment.
• Exceptional interpersonal skills that enable you to engage positively with clients and colleagues from diverse backgrounds.
• At least five years’ experience in VAT compliance or advisory roles supported by relevant chartered tax or equivalent legal/international qualifications.
• Outstanding communication skills characterised by openness, honesty, consistency, and clarity when interacting with stakeholders.
• Proven track record in identifying business opportunities coupled with sound judgement regarding risk evaluation and escalation protocols.
• Advanced analytical capabilities combined with a commercial mindset for resolving complex issues and providing practical advice.
• Enthusiastic attitude towards continuous learning with a willingness to stay up-to-date on technical developments in indirect tax.
• Appreciation for ethical considerations within client service environments along with an understanding of risk management principles.
• Commitment to coaching less experienced staff through clear direction-setting and constructive feedback mechanisms.
• Ability to work co-operatively in a respectful manner that supports shared goals among colleagues and clients.

What sets this company apart:

The organisation stands out as one of the UK’s leading providers of indirect tax services thanks to its extensive network of offices nationwide and its commitment to excellence across every aspect of client engagement. With more than 230 professionals specialising in indirect tax—including experts in retail, supply chain management, life sciences, technology/media/telecoms (TMT), energy, natural resources—you’ll have access to unparalleled collective knowledge that fosters continual learning. The company culture is built around inclusivity; everyone is encouraged to share ideas openly while benefiting from flexible working arrangements designed for modern lifestyles. Supportive leadership ensures each individual receives guidance tailored to their career aspirations through structured mentoring programmes. Training opportunities abound so you can expand your skillset at every stage of your journey here. The organisation’s dedication extends beyond its people: it strives always to make a positive impact on communities through responsible business practices—making it not just a great place to work but also somewhere you can feel proud contributing every day.

What's next:

If you are ready for the next step in your career as an Indirect Tax Manager within a truly collaborative environment where your expertise will be valued—apply now!

Apply today by clicking on the link below.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates