Customer Service Advisor
Salary £12.00 - £15.00 per hour
Location City Of Manchester
CONTRACTORConsultant Jodie Smith
JobRef 50824443/001
Date posted 03 August 2022
northern-west secretarial-business-support/administration-assistant 2022-08-03 2022-09-02 financial-services City Of Manchester Greater Manchester GB M3 3EB GBP 12 15 15 HOUR Robert Walters https://www.robertwalters.co.uk https://www.robertwalters.co.uk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.pngFinancial Services Administrator Location: Manchester Salary: 14.50 (INC Hol Pay) Hours: Monday to Friday 9-5
Job Description:
· Processing any business transactions on behalf of the company.
· Responding to clients and any third-party stakeholder enquiries.
· Updating data onto internal systems.
· Sending client instructions where relevant.
· Monitoring and/or reporting processing activity to managers and heads of departments.
· Reconciliation of stock and cash positions.
· Be responsible for monitoring exceptions until resolved or escalate quickly and effectively to the team lead/manager.
· Identifying any process improvement opportunities to enhance the efficiency of the team's work.
Person Specification:
· Must be enthusiastic with a great work ethic.
· Strong communication and time management skills.
· Ability to work under time pressure to meet strict deadlines and multi-task where needed.
· Strong organisation and problem-solving skills.
· Adherence to policy and operational procedures.
· Fluency in English (speaking and writing).
· Proficiency with Microsoft Office and computer literacy.
Benefits:
· City Centre locations close to the main railway station and flexible working arrangements.
· Exciting opportunities for career and global mobility.
· Diverse and inclusive environment.
· Employee Referral Program.
· Recognition programmes.
· A multitude of opportunities to get involved in charity projects.
If this role sounds of interest to you, please apply below and I will be in touch if suitable.
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