New Business Administrator
Salary Up to £17,000 per annum
Consultant Charlotte Bradshaw
Date posted 16 April 20192019-04-16 2019-06-15 admin-and-secretarial Altrincham Cheshire GB GBP 17000 17000 17000 YEAR Robert Walters https://www.robertwalters.co.uk
I am currently recruiting for an Administrator for one of my clients based in Altrincham. This is an exciting opportunity to join an exceptional business that is offering growth and development within the position. The position will be based in Altrincham and it is easily accessed by car and public transport. The purpose of the role is to provide a first class administration service to the team and customers.
- Ensure a first class customer experience by completing administration in a timely and accurate manner.
- Ensure SLA's are met in the New Business Team for all customers.
- Respond quickly and efficiently to internal and external requests.
- Ensure communication channels are maintained between the company departments and ensuing effective, efficient and timely communication at all times.
- Act as a catalyst for resolving customer complaints arising from any breakdown in the administration process.
- Ensure that all required information is received and customers are correctly set up onto the company CRM.
- Checking and validating correct ID documentation for new customers that are set up onto the CRM.
- Ensure that all documentation and welcome instructions are sent out to new customers in a timely and efficient timescale.
Previous administration experience is essential for this role and experience within a sales environment would be desirable.