Relationship Manager

RELATIONSHIP MANAGER Salary: £32.5k-£37.5k + £15k performance related bonus Location: Manchester City Centre – FULLY OFFICE BASED Hours: Mon-Fri (9am-5pm)

Keywords: collaborative, supportive leadership, flexible working opportunities, generous pension contributions, training opportunities, dependable, inclusive, knowledgeable team, enthusiastic environment

An exceptional opportunity has arisen to join a leading provider in the employee assistance and occupational health sector as a Relationship Manager, based in Manchester City Centre. Offering a salary of £32,500–£37,500 plus up to £15,000 performance-related bonus (OTE £52,500), you’ll be part of an award-winning organisation recognised as one of the Best Places to Work. With over 90,000 clients and 13 million people supported, this role lets you make a real impact while developing within a supportive and inclusive environment.

What’s on offer:

• Competitive salary and bonus

• Private medical (after five years), increased holiday with service, profit share, gym access, and social events

• Flexible working, training, generous pension, and a culture built on collaboration and development

Your role:

• Manage 100 EAP/occupational health clients across the UK and Ireland

• Build strong partnerships through meetings, calls, and occasional visits

• Lead onboarding, manage renewals, support tenders, and provide consultancy

• Generate £10k in upsells and 3 new client wins per quarter

• Track CRM data and support future propositions via client feedback

What you bring:

• Strong attention to detail, customer service focus, and interpersonal skills

• Commercial awareness and the ability to meet KPIs

• Confident communicator with excellent organisation and IT skills

• Positive, adaptable, and proactive attitude

• Driving licence desirable but not essential

Why this company?
This industry leader supports 90,000+ organisations and champions employee wellbeing. With 25+ days holiday, sick pay, life insurance, enhanced pension, EAP access, and training at all levels, it offers real growth. Enjoy team events, onsite gym, and benefits like cycle-to-work and season ticket loans—all in an inclusive, high-performing workplace.

What's next:

If you are ready for an exciting next step in your career where your talents are truly valued within a supportive team environment, this could be the perfect opportunity for you! Apply today by clicking on the link provided, take the first step towards joining an award-winning organisation dedicated to helping you thrive.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates