IT Project Manager - CRM/ Implementation/Ticketing Platform

It Project Manager – Ticketing Platform/ CRM Implementation 📍 London (With travel to Nottingham once a week - MUST) 📅 12 -15 -Month FTC

A live entertainment group is embarking on a major transformation project – building a brand-new ticketing platform from the ground up.

We’re looking for an experienced hands-on Project Manager to oversee a £1m+ initiative and own the delivery end-to-end, driving innovation and operational excellence across multiple brands and locations. This role will see you working at the heart of an exciting, fast-paced sector — collaborating with UK-based teams and international stakeholders to deliver a game-changing platform for events and ticketing.

What you’ll be doing:

• Leading the project from initiation to delivery, setting scope, governance, and timelines

• Coordinating cross-functional teams across tech, business, and international partners

• Managing budgets, resources, risks, and milestones with precision

• Driving Agile ways of working, including sprints, retrospectives, and demos

• Providing updates and insights to senior leadership and the board

What we’re looking for:

• Proven track record delivering large-scale tech projects end-to-end (non-negotiable).

• Strong experience in SME environments (not just corporates).

• Excellent stakeholder management and communication skills.

• Experience in CRM/ ERP projects

• Ticketing / live events experience is a bonus.

• Willingness to travel regularly to Nottingham - must.

This is your chance to make a real impact on a transformational project in a dynamic and creative industry.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates