Head of Key Account Management

Head of Key Account Management Location: Northamptonshire | Salary: Competitive, based on experience Keywords: Strategic development, client relationships, senior leadership, commercial projects, continuous improvement, contract negotiations, team development, customer engagement, budget management

An exciting opportunity for an experienced Head of Key Account Management to join a leading logistics provider in Northamptonshire. This senior role involves shaping strategic direction, managing high-value client accounts, and leading a talented team within the chilled logistics sector. You’ll oversee budgets, drive continuous improvement, and lead impactful commercial projects while fostering strong customer relationships. With a Midlands base and national travel, this is your chance to make a meaningful impact in a collaborative and growth-focused environment.

Key Responsibilities:

• Lead and develop a team of Key Account Managers to achieve business goals.
• Build and maintain strong relationships with senior-level clients.
• Oversee contract negotiations and tender preparations.
• Drive strategic initiatives to enhance profitability and operational excellence.
• Collaborate across departments to deliver tailored solutions for customers.
• Manage budgets effectively while ensuring compliance and service consistency.

What We’re Looking For:

• Proven experience in senior commercial roles (logistics or related industries preferred).
• Strong leadership skills with a focus on mentoring and team development.
• Expertise in contract negotiation, tender preparation, and strategic planning.
• Exceptional communication and relationship-building abilities at all levels.
• Analytical mindset with proficiency in tools like SWOT analysis.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates