Change Communications Manager

An exciting opportunity to join a global organisation that specialises in Internet connection and data centers. The company is a leader in global data center market share, with 240 data centers in 27 countries on five continents.co-location

The individual should possess:

• Superior writing, editing and proofreading skills as well as an ability to manage content development of others

• Ability to work in an agile and rapidly changing environment, while maintaining strong focus on execution and results

• A self-motivated collaborator and influencer - someone who is comfortable working independently and knows when to reach out for support and guidance

• Ability to simplify, and get to the heart of what people need to know and actions they need to take

• Experience producing communications across a variety of channels – including newsletters, videos, events (internal and external conferences, seminars, customer meetings and all-hands)

• Ability to pay close attention to detail while always remembering the bigger picture

• Curious, innovative, extremely creative, and constantly looking for ways to finesse and optimise the way we work for maximum impact and outcomes

• Experience developing and executing on comms plans/strategy and building stakeholder alignment to those plans

• Experience of communications and engagement management in integration and transformation environments

Responsibilities:

Communications Planning:

Develops and maintains a master communications plan, ensuring alignment with corporate communications.

Constantly seeks to evolve and refine communication programs

Content Creation/ Management:

Develops an editorial calendar that aligns to the company’s milestones

Creates and manages a communications governance to ensure timely and relevant information is shared to the correct stakeholders

Works closely with the partnering company to create and deliver key messaging to stakeholders and target audiences

Creates content for key stakeholders, as needed

Determines global/local relevance, coordinating with regional and local peers and tweaking content and/or translating, as needed

Stakeholder Management and Communication:

Identifies and provides input to key stakeholders in partnering companies.

Ensures alignment in cross-functional priorities

Project Management:

Leads cross-functional teams in implementation of large projects

Communicates major project/program scope, schedule, resource, risks/issues and budget changes

Reporting and Metrics:

Identifies metrics to measure for his or her area of responsibility, and how and when to report on them

Oversees content measurement and KPIs, including the design and operation of relevant, synthesised dashboards, reports and analyses


Qualifications:

5+ years’ experience preferred

Bachelor's degree preferred