Salary £35000 - £40000 per annum
Consultant Casey Austin
Date posted 04 November 2016
A top international law firm are looking to bring on board a CRM Executive with a particular knowledge of InterAction, to support the development and running of its global CRM database.
About the role
Based in London (or Bristol), the CRM Executive will support the Client Development Systems Manager in the running and administration of the firm’s Interaction database. The CRM Executive will be the first point of contact for all Interaction queries received via the system helpdesk and will advise marketing teams across the firm on the benefits that InterAction will have on the business development processes. You will assist in the creation of training programmes and will be responsible for reviewing and maintaining all training collateral such as eLearning and intranet pages. The CRM Executive will also provide advice on the product roadmap and make recommendations about relevant upgrades. You will work closely with the Data team to ensure continuous improvements and review of the firm’s client data. You will also generate and circulate internal reporting to SAP, Priority and I-75 client teams.
As CRM Executive, you will have gained a minimum of 2 years marketing or business development experience within a similar professional services environment. You will be able to work autonomously on the implementation of BD and CRM related tasks and will have experience in editing websites and intranet content. A working knowledge of InterAction is essential, as well as a proficiency in PowerPoint, Excel and Word. University degree in business or related field preferred.
This is an excellent opportunity for a well organised, self-motivated and enthusiastic individual to develop their career with a firm which prides itself in providing clients with commercially aware legal advice across 20 locations around the world.
If this role is of interest to you, or may be of interest to anyone you may know, please get in touch – email@example.com / 020 7509 8743